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Windows - No Disk Error

Discussion in 'Virus & Other Malware Removal' started by Acid-BurN, Dec 22, 2010.

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  1. Acid-BurN

    Acid-BurN Thread Starter

    Joined:
    Dec 22, 2010
    Messages:
    2
    I get this pop-up message with the following error message: Exceptiion Proceeccing Message c000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c


    I scaned the system with Hijack This and below is the log I saved.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:25:02, on 22/12/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: NoArmal
    Running processes:
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    C:\DOCUME~1\FSHILI~1\LOCALS~1\Temp\sWv6.exe
    F:\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bing.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wecansearch.com/uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bing.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.5:3128
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://webmin.khomasrc.gov.na:10000;<local>
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
    O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
    O4 - HKLM\..\Run: [Microsoft Forefront Client Security Antimalware Service] "c:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Windows DriverUpdate] C:\DOCUME~1\ADMINI~1.KHO\LOCALS~1\Temp\sWv6.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Windows DriverUpdate] C:\DOCUME~1\FSHILI~1\LOCALS~1\Temp\sWv6.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com (HKLM)
    O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
    O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
    O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
    O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
    O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
    O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
    O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Khomas
    O17 - HKLM\Software\..\Telephony: DomainName = Khomas
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Khomas
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: McAfee Application Installer Cleanup (0215501275474183) (0215501275474183mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\021550~1.EXE (file missing)
    O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: Kaspersky Lab Network Agent (klnagent) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\NetworkAgent 8\klnagent.exe
    O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    --
    End of file - 6739 bytes
     
  2. aks88

    aks88

    Joined:
    Nov 11, 2010
    Messages:
    156
    go to start->run and then type "eventvwr.msc"
    There double click on applications tab on left side and on the right side see what is the error is. Post it on the forum
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,994
    Your computer is infected so I've moved your thread to the Virus & Other Malware Removal forum.

    Please download Malwarebytes' Anti-Malware from Here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish, so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to restart. (See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
     
  4. Acid-BurN

    Acid-BurN Thread Starter

    Joined:
    Dec 22, 2010
    Messages:
    2
    Thanks all for the replys... sory I didnt include this in my first post. I can not access the task manager, I tried Ctrl+Shift+Esc didnt work. I tried loging in in safe mode, same problem. The task manager just wont show...
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,994
    Try Ctrl-Alt-Del please.
     
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