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Windows - No Disk

Discussion in 'Windows XP' started by silver_venus42, Jul 1, 2007.

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  1. silver_venus42

    silver_venus42 Thread Starter

    Joined:
    Jul 1, 2007
    Messages:
    4
    Windows - No Disk
    Exception Processing message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

    I keep getting this message multiple times when I start my computer. I don't know how to get rid of it or even what it means. If anyone could help me, that would be wonderful.
     
  2. Rollin' Rog

    Rollin' Rog

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  3. silver_venus42

    silver_venus42 Thread Starter

    Joined:
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    Messages:
    4
    Logfile of HijackThis v1.99.1
    Scan saved at 2:53:16 PM, on 7/1/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Pando Networks\Pando\pando.exe
    C:\WINDOWS\DvzCommon\DvzMsgr.exe
    C:\WINDOWS\arservice.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\HP\KBD\KBD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\ehome\EHTray.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Documents and Settings\Compaq_Administrator\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll (file missing)
    O2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - C:\Program Files\Pando Networks\Pando\PandoIEPlugin.dll
    O2 - BHO: (no name) - {5E4FA48F-3904-46C0-8D0B-9B791D094BFA} - C:\Program Files\Messenger\quxolose83122.dll
    O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
    O2 - BHO: (no name) - {6AA10658-67A1-48F1-BCD1-6D87B9908484} - C:\WINDOWS\system32\ddcya.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
    O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Trend Micro AntiVirus 2007] C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe -1 --delay 15
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
    O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\pando.exe" /Minimized
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
    O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O11 - Options group: [TABS] Tabbed Browsing
    O13 - DefaultPrefix:
    O15 - Trusted Zone: *.fnismls.com
    O15 - Trusted Zone: *.getmedianow.com
    O15 - Trusted Zone: *.live.com
    O15 - Trusted Zone: *.virtualearth.net
    O16 - DPF: {0854D220-A90A-466D-BC02-6683183802B7} (PrintPreview Class) - http://wvmls.fnismls.com/Paragon/Codebase/FNISPrintControl.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169993102723
    O20 - Winlogon Notify: mljjhhh - mljjhhh.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\ecjtjddd.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Trend Micro AntiVirus Protection Service (tavsvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Quicktime when present in startups is often the source of this message:

    http://forums.techguy.org:80/windows-nt-2000-xp/448886-error-message-windows-no-disk.html

    Also I see the Windows installer in the process list (C:\WINDOWS\system32\msiexec.exe) -- were you doing an update or install at the time of the scanlog? Does it appear after a reboot?

    And just for the record I would strongly recommend you choose between Panda and Trend Antivirus -- it is never a good idea to have two running at the same time like that.
     
  5. silver_venus42

    silver_venus42 Thread Starter

    Joined:
    Jul 1, 2007
    Messages:
    4
    I uninstalled Quicktime and the message went away. Thank you so much!

    I don't remember if I was installing anything but it doesn't appeare after reboot. And I uninstalled Panda. Thanks again!
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You're welcome -- but you really didn't need to uninstall it if you needed it for anything (comes in handy sometimes) -- just clear the "recent" cache.
     
  7. silver_venus42

    silver_venus42 Thread Starter

    Joined:
    Jul 1, 2007
    Messages:
    4
    Oh, I never use it anyway. I use VLC which I can use for multiple programs.
     
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