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Windows No Disk

Discussion in 'Windows XP' started by katiegro, Nov 5, 2007.

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  1. katiegro

    katiegro Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    2
    I keep getting the annoying pop=up Windows No Disk - I followed directions on an earlier post here - downloaded a Registry Cleaner [Desktop Maestro & Spyware Dr.] as well as Hi-Jack This -

    this is what I got from Hi-Jack This - but, I'm old, I'm Blonde & I'm Southern - so I don't know what to delete. Also, I can't seem to start my computer in SAFE MODE - can you help?

    Logfile of HijackThis v1.99.1
    Scan saved at 8:58:17 AM, on 11/5/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\arservice.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\Program Files\Spyware Doctor\SDTrayApp.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\ARPWRMSG.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\DISC\DISCover.exe
    C:\Program Files\DISC\DiscUpdateMgr.exe
    C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Online Backup\OnlineBackup.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\DISC\DiscStreamHub.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\LRI7ZLXG\HijackThis[1].exe
    C:\Documents and Settings\HP_Administrator\Desktop\Installs\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usatoday.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
    O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
    O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [regcmdcons] c:\hp\bin\cloaker.exe c:\hp\bin\cmdcons.cmd
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [@BackupScheduler] C:\Program Files\Online Backup\OnlineBackup.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: http://*.trymedia.com (HKLM)
    O16 - DPF: Photobucket Publisher - http://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
    O23 - Service: QuickBooksDB - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    For the "no disk" message, see if it's related to Quicktime by following the directions here >>

    http://docs.info.apple.com/article.html?artnum=93687

    Other possiblilities might be these items in the scanlog, but don't delete them, just test, if necessary, by running msconfig and unchecking them under the startup tab:

    O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
    O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
    O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe

    For the problem with starting in Safe Mode -- well that can be a lot trickier -- what exactly happens?

    When it tries to boot -- do you see a list of files being loaded? How long do you wait for it to complete, and what is the last one you see on the screen?
     
  3. katiegro

    katiegro Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    2
    Thanks, but, keep in mind I'm old, I'm blonde & I'm southern - so I have an excuse for everything!

    how do I running msconfig and unchecking them under the startup tab: :confused:


    For the problem with starting in Safe Mode -- well that can be a lot trickier -- what exactly happens? ........Nothing happens I CAN'T start in Safe Mode - I turn it off, and hit F8 when it is starting up - but it just starts regularly...
     
  4. zabusant

    zabusant

    Joined:
    Sep 6, 2007
    Messages:
    2,584
    You just press Start, click Run... type in "msconfig" without the brackets and press Enter. Then you'll see another window pop up, select the "startup" tab and deselect them. Check back if you need more help!

    For safe mode - don't just hit F8 once, hold it down for a while.
     
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