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Solved Windows not booting

Discussion in 'Windows 10' started by mtf, May 17, 2018.

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  1. mtf

    mtf Thread Starter

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    I have two PCs that have not been used for more than nine months and now that I want to use them they won't boot. Both turn on, I can hear the fan, and are connected to monitor. One has Windows 7, the other Windows 10. Any suggestions? Thanks for your help.
     
  2. lochlomonder

    lochlomonder

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    Are they both connected to two separate monitors, or have you connected each in turn to one monitor?
     
  3. mtf

    mtf Thread Starter

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    Only one monitor -- each in turn. Thanks!
     
  4. lochlomonder

    lochlomonder

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    Have you tested the monitor on any other machines to ensure that's working properly? How are you connecting the PCs to the monitor, e.g. VGA, HDMI, DisplayPort, etc? Have you tried swapping cabling?
     
  5. mtf

    mtf Thread Starter

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    Right now HDMI connection, but tried VGA too. I've not tested recently buy I'm pretty sure monitor works because I can access & see monitor menu.
     
  6. lochlomonder

    lochlomonder

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    I would advise hooking the monitor up to a known working PC, and just ensuring it actually does work properly. That way, you can ensure this isn't the failure point. Alternatively, would it be possible to borrow a monitor that's known to work, and then hooking this up to both PCs in turn?
     
  7. mtf

    mtf Thread Starter

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    Will try another monitor. Need a mini DisplayPort adapter for this one. Will let you know result. Thanks for your help.

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz, Intel64 Family 6 Model 69 Stepping 1
    Processor Count: 4
    RAM: 8097 Mb
    Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
    Hard Drives: C: 232 GB (11 GB Free); D: 0 GB (0 GB Free);
    Motherboard: Microsoft Corporation, Surface Pro 3
    Antivirus: Windows Defender, Enabled and Updated
     
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