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windows not seeing my camcorder

Discussion in 'Hardware' started by gingertom, Dec 18, 2001.

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  1. gingertom

    gingertom Thread Starter

    Joined:
    Dec 18, 2001
    Messages:
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    I'm trying to download my film to my pc, but windows is not seeing the device (camcorder).

    my system is windows 2000 professional.

    using videowave IIIse which came with the firewire.

    video camera is samsung VP-D55 firewire pci-fw-plus, 3 ports.

    Ive emailed mgi and awaiting responce.
    I found windows support acomplete waste of time.
    I will try samsung next.
    If you have anyother suggestions they i would be most grateful. If i find a solution to my problem, i will forward it on. many thanxs and merry xmas. below is what mgi they suggested. Article: 1667MGIH1 Issue: How can I check to see if Windows recognizes my DV Camera? Cause: General usage question. Resolution: Windows must see the camera before a capture can be done with VideoWave or other software such as Windows Moviemaker in Windows ME. 1. Connect the camera to the computer. Turn on the camera and set it to VCR or VTR mode. 2. On the Windows Start menu select Settings then click Control Panel. Double click the System icon. 3. Select the Device manager tab then click the Refresh button at the bottom of the dialog. The system will take a few moments to refresh and you should then see a new category 61883 Device Class. 4. Click the '+' sign in front of 61883 Device Class. The dialog should display a driver 61883 Class Bus Device and a new category AVC Device Class. 5. Click the '+' sign in front of AVC Device Class. The dialog should display a driver AVC Device. The camera may appear under the heading of "Imaging device" along with 61883 Device Class in Windows ME, and below Imaging Device in Windows 2000. In Windows ME, if the camera is plugged in and turned on it can be viewed in the "My Computer" section as well.
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Does windoze recognize your firewire card and is it set up correctly? Set it up per the directions that came with the card and the camera should pop up as being added as soon as you connect it.
     
  3. gingertom

    gingertom Thread Starter

    Joined:
    Dec 18, 2001
    Messages:
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    win does seem to recognise the card. Though the setup directions were for windows 98 not 2000.
    I downloaded drivers for the firewire. And everything shows up except the camcorder device. Thought i must admit downloading drivers was not even mentioned with the directions. Thanxs for your input anyway.


     
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