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Windows not starting up

Discussion in 'Windows 7' started by Sunflowerseeds, Jan 21, 2013.

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  1. Sunflowerseeds

    Sunflowerseeds Thread Starter

    Jan 21, 2013
    Hey I recently installed poweriso and magicdisc on my computer then I rebooted but windows started to hang at shutdown so I just forced a shutdown, now windows is hanging up upon restart and the same happens for safe mode. I'm thinking the problem might be magicdisc because it said drivers were not found and safe mode was hanging around the loading drivers part or that I made a virtual drive (with magic disc). Please help and thanks in advance.

    Also I finished a system repair via the disc but I don't know if this will help.

    Problem event name: startuprepairoffline
    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Problem signature 03: unknown
    Problem signature 04: 5
    Problem signature 05: ExternalMedia
    Problem signature 06: 1
    Problem signature 07: BadDriver
    OS Version: 6.1.7600.
    Locale ID: 1033

    Edit: I just reverted to last known config and it's fine but I checked device manager and there's a WAN Miniport (IKEv20) with code 31 that failed to load along with an unknown driver. I'm not sure what to make of this.
  2. rainforest123


    Dec 28, 2004
    Welcome to tech guy forum.

    Which W7, 32 or 64 bit; service pack?

    Which brand, model & model # computer or motherboard?
    Which CPU
    Ram details please

    When did the problem begin? date, please.

    What troubleshooting steps have you tried?

    Have you run any diagnostics?
    You can run the mem diag from the W7 repair options.

    Did you build the computer?

    Please read: http://pcsupport.about.com/od/findbyerrormessage/a/code-31-error.htm

    Have you considered uninstalling the programs you installed?

    Would you consider yourself to be a beginning, intermediate or advanced computer user?

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