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Windows Photo Gallery Doesn't Recognize My CD/DVD Burner

Discussion in 'Windows Vista' started by soslumberton, Nov 29, 2011.

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  1. soslumberton

    soslumberton Thread Starter

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    I am trying to help a friend. He is using Vista. His CD/DVD drive reads and writes fine except in Windows Photo Gallery. In Photo Gallery, if you choose "burn video dvd" it works, but if you choose "burn data disk" it pops up a message saying, "You don't have a disk drive capable of burning files to cd or dvd drive. I have checked the device manager and it is working properly there to. Why won't it work in Photo Gallery?
     
  2. Rynet

    Rynet

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    Nov 30, 2011
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    Check for firmware and driver upgrades for the drive.
     
  3. Elvandil

    Elvandil

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    Just drag and drop the files you want to burn to the disk. Then open the disk and choose the burn option.
     
  4. soslumberton

    soslumberton Thread Starter

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    already did that....didn't work
     
  5. soslumberton

    soslumberton Thread Starter

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    I will try that ....thanks...
     
  6. soslumberton

    soslumberton Thread Starter

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    Tried that .... it won't let me drag and drop them.
     
  7. soslumberton

    soslumberton Thread Starter

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    I have tried EVERYTHING I can possible think of. The burner will burn cd's in Roxio but will not work in Windows Photo Gallery and will not allow drag and drop.
    Any other ideas?
     
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