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Windows popping up

Discussion in 'Virus & Other Malware Removal' started by techvictim, Mar 8, 2005.

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  1. techvictim

    techvictim Thread Starter

    Joined:
    Jun 22, 2004
    Messages:
    30
    Hi there,
    Thanks in advance for your help. I'm back with problems. This time with a window that pops up everytime we try to access any website. That window shows some results of a search that I did not start and there is one more saying that my PC may be infected with dangerous SpyWare and AdWare. Following is the Hijackthis log. Please help us.

    Logfile of HijackThis v1.99.0
    Scan saved at 12:12:57 p.m., on 08/03/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSetMgr.exe
    C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
    C:\Archivos de programa\Archivos comunes\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Archivos de programa\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\ARCHIV~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    D:\Flexlm\SolidWorks 2005 SolidNetWork License Manager\lmgrd.exe
    C:\ARCHIV~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    D:\Flexlm\SolidWorks 2005 SolidNetWork License Manager\SW_D.EXE
    C:\Archivos de programa\Archivos comunes\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Archivos de programa\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Archivos de programa\QuickTime\qttask.exe
    C:\WINDOWS\System32\PCsync.exe
    C:\WINDOWS\System32\hotkeysvc.exe
    C:\WINDOWS\System32\cthelper.exe
    C:\WINDOWS\WINFRW.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Archivos de programa\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
    C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Archivos de programa\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
    C:\Archivos de programa\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Archivos de programa\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Archivos de programa\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Archivos de programa\WinZip\WZQKPICK.EXE
    C:\Archivos de programa\Archivos comunes\Sonic Shared\cinetray.exe
    C:\Archivos de programa\Yahoo!\Messenger\ymsgr_tray.exe
    d:\Documents and Settings\Federico\Mis documentos\FSC\Downloads\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Archivos de programa\CxtPls\cxtpls.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\ARCHIV~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Archivos de programa\SideFind\sfbho.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ARCHIV~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\ARCHIV~1\ISTbar\istbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MMTray] C:\Archivos de programa\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [MimBoot] C:\Archivos de programa\MUSICMATCH\MUSICMATCH Jukebox\mimboot.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PcSync] PCsync.exe
    O4 - HKLM\..\Run: [CPQHotkeys] hotkeysvc.exe
    O4 - HKLM\..\Run: [CTHelper] cthelper.exe
    O4 - HKLM\..\Run: [antiware] C:\windows\system32\eliteutd32.exe
    O4 - HKLM\..\Run: [Windows System Configuration] C:\WINDOWS\WINFRW.EXE
    O4 - HKLM\..\RunServices: [CPQHotkeys] hotkeysvc.exe
    O4 - HKLM\..\RunServices: [CTHelper] cthelper.exe
    O4 - HKLM\..\RunServices: [PcSync] PCsync.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Archivos de programa\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [CPQHotkeys] hotkeysvc.exe
    O4 - HKCU\..\Run: [CTHelper] cthelper.exe
    O4 - HKCU\..\Run: [PcSync] PCsync.exe
    O4 - HKCU\..\RunServices: [CPQHotkeys] hotkeysvc.exe
    O4 - HKCU\..\RunServices: [CTHelper] cthelper.exe
    O4 - HKCU\..\RunServices: [PcSync] PCsync.exe
    O4 - Startup: Sonic CinePlayer Quick Launch.lnk = ?
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Archivos de programa\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Archivos de programa\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Norton GoBack.lnk = C:\Archivos de programa\Norton SystemWorks\Norton GoBack\GBTray.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Archivos de programa\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Archivos de programa\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Archivos de programa\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Archivos de programa\Yahoo!\Common/ycdict.htm
    O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Archivos de programa\SideFind\sidefind.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Archivos de programa\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Archivos de programa\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
    O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
    O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
    O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://C:\TempEI4\EI40_\msxml4.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A0203CF0-497F-4560-BEC8-CBC5DC194BFF}: NameServer = 200.75.51.132 200.75.51.133
    O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSetMgr.exe
    O23 - Service: Servicio del administrador de discos lógicos - Unknown - C:\WINDOWS\System32\dmadmin.exe
    O23 - Service: Registro de sucesos - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: GoBack Polling Service - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: Servicio COM de grabación de CD de IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
    O23 - Service: Macromedia Licensing Service - Unknown - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Escritorio remoto compartido de NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
    O23 - Service: Servicio Auto-Protect de Norton AntiVirus - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: DDE de red - Unknown - C:\WINDOWS\system32\netdde.exe
    O23 - Service: DSDM de DDE de red - Unknown - C:\WINDOWS\system32\netdde.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\ARCHIV~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Plug and Play - Unknown - C:\WINDOWS\system32\services.exe
    O23 - Service: Administrador de sesión de Ayuda de escritorio remoto - Unknown - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sistema de ayuda de tarjeta inteligente - Unknown - C:\WINDOWS\System32\SCardSvr.exe
    O23 - Service: Tarjeta inteligente - Unknown - C:\WINDOWS\System32\SCardSvr.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
    O23 - Service: SolidWorks SolidNetWork License Manager - Macrovision Corporation - D:\Flexlm\SolidWorks 2005 SolidNetWork License Manager\lmgrd.exe
    O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\ARCHIV~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Registros y alertas de rendimiento - Unknown - C:\WINDOWS\system32\smlogsvc.exe
    O23 - Service: Instantáneas de volumen - Unknown - C:\WINDOWS\System32\vssvc.exe
    O23 - Service: Adaptador de rendimiento de WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download Spybot http://www.safer-networking.org/en/download/index.html

    Click on "Search For updates" when prompted.
    Click on "Immunize" when prompted.


    Scan, click on fix problems.

    Reboot if requested by the program.


    Download AdAware SE Personal: http://www.lavasoftusa.com/support/download/

    Install the program and launch it.

    On the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

    In the main window: Click Start and under Select a scan Mode tick Perform full system scan.

    Deselect Search for negligible risk entries.

    To start the scan, click the Next button.

    When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

    Restart in safe mode

    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders" Click "Apply" then "OK".

    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Reboot and post another log.
     
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