Windows protection error

[Kula]

Since loading some software, I keep getting a windows protection error on boot up. I have to go into safe mode and after re booting a number of times, Windows starts. I have removed the problem software, but still keep getting the error. How can I find out the cause of the problem and rectify it?

 

[HKEd]

Hi Kula...we need specific error messages to be specific with replies. In the meantime, see if anything in this MSKB article applies:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q149962

 

[Kula]

It just says 'Windows protection error.you must restart your computer'.

 

[4 Computer Fix]

What software did you load before this started happening?

Try this for starters:

In safe mode go to Start -> Run -> Msconfig - this will bring up the System Configuration Utility.

Under the General tab - put a dot in Selective Start Up, then put a check in System.ini and Win.ini

Go to the Win.ini tab up top and click on the + to the left of Windows - then uncheck any line that starts with "run" or "load" (without the " ")

Hit Apply then OK - go ahead and reboot.

If it reboots into normal mode then it's a program trying to load when windows loads that may be causing the problem.

Let's see if this works first though.

Hope this helps.