Windows Recovery Console not working!

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

MamaLuigi

Thread Starter
Joined
May 13, 2009
Messages
36
Hi, i've been trying to fix my broken Dell computer {xps} because i keep on getting the message Windows could not start because the following system is missing or corrupt Windows\System32\Config...
I read that if I perform a chkdsk from RC it may help, but the problem is I can't access it at all! whenever i type in 1 and hit enter it does nothing and just sits there. I've been in an endless loop of restarting my dell to get it working with no luck.

A quick background about this machine - Every few months, the C drive always dies. I do nothing to them. Sometimes my computer gets belted with blue screen error messages for no reason. But sometimes i can bypass them. I can't bypass this one though. I remember how it happened. I was using my camera software then all of a sudden the computer froze and when i turned it on that's when the message popped up. I have the internet on my Wii but it's terribly annoying and slow. I want to use a computer again for these things! Can someone please help!
 
Joined
May 7, 2011
Messages
14,142
Sounds like you may have a failing hard drive so the first thing to do is to run the manufacturer's diagnostics. You will need another working PC to make the boot disk.

It's not clear what you are typing in the Recovery Console. You need to be at the Command prompt and just type in chkdsk /f to run the disk check, why are you typing "1" and hitting Enter.

Identify the make of your hard drive and then use one of the links below to get the manufacturer's diagnostics for ISO (CD) not the one for Windows.
When the download is complete right click the file and select Extract Here and burn the image to a CD.
In Windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts. For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn
Install the program and start the application. Select the top left hand option to burn image file to disk and then on the next window click on the small yellow folder icon and browse to the file you have downloaded from the links below. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.
Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos.
Excelstore
Hitachi/IBM
Samsung
Seagate, Maxtor & Quantum
Western Digital
Toshiba/Fujitsu
If you have a Toshiba/Fujitsu hard drive I would suggest the use of the diagnostics from the Seagate link as this will work on all makes of drive and on any OS.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top