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Windows Registry IE Viewing Problems.....

Discussion in 'Windows XP' started by angelicuser, Oct 20, 2005.

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  1. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
    I have the windows xps2 system that was tampered with by a hacker in the midst of a new antiviral update process....

    I am able to use my system, but somehow this person was able to screw up access to all of my system enhancement files.....degfrag...clean...etc.etc.
    I now use the EZ sofware but what good is it if I am having problems accessing the internet???

    I have IE 6( the Latest) but I have to continually restart my local connection just to be able to browse my web pages????
    My internet is working great, but I am only allowed to view with the browser for short periods of time before the error page(page cannot be displayed) shows up and everything else(,msn messenger , and other internet applications) work just fine...

    If this sounds like something someone can help me with ...???
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,548
    Hi and welcome to TSG..
    Run a Hjt log..link below..let log experts take a look..
    D/load..install in C:\ program file..let it scan>save logfile to notepad>click edit>select all>edit>copy>back to your thread>paste on your thread..
     
  3. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
    Logfile of HijackThis v1.99.1
    Scan saved at 4:25:39 PM, on 10/20/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\system32\Brmfrmps.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    C:\WINDOWS\DRIVER~1\i386\ms-java.exe
    C:\WINDOWS\Driver~1\i386\userlist.exe
    C:\WINDOWS\system32\taskmagr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\BRMFRSMG.EXE
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\LTMSG.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
    C:\WINDOWS\system32\lEXPLORE.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\HPINST~1\Pavilion\XPHNABP4EN\plugin\bin\PCHButton.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe"
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
    O4 - HKLM\..\Run: [Windows Update] lEXPLORE.exe
    O4 - HKLM\..\RunServices: [Windows Update] lEXPLORE.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABP4EN\plugin\bin\PCHButton.exe
    O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
    O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra button: Wallpaper - {c23dd370-cb79-11d2-898a-00c04f80a47f} - C:\Program Files\Internet Explorer\Toolbar\toolbar.hta
    O9 - Extra 'Tools' menuitem: &Toolbar Wallpaper - {c23dd370-cb79-11d2-898a-00c04f80a47f} - C:\Program Files\Internet Explorer\Toolbar\toolbar.hta
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM_ca.cab
    O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia.com/install/pcs_0002.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Support/PestScanner/pestscan.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123026053125
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126327790390
    O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: AntiVir Service (AntiVirService) - Unknown owner - C:\Program Files\AVPersonal\AVGUARD.EXE (file missing)
    O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
    O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    O23 - Service: Indexing Service (CiSvc) - Unknown owner - C:\WINDOWS\system32\cisvc.exe (file missing)
    O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
    O23 - Service: Fax - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
    O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Unknown owner - C:\WINDOWS\System32\mnmsrvc.exe (file missing)
    O23 - Service: Ms-java - Unknown owner - C:\WINDOWS\DRIVER~1\i386\ms-java.exe
    O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
    O23 - Service: Remote Procedure Call (RPC) Locator (RpcLocator) - Unknown owner - C:\WINDOWS\System32\locator.exe (file missing)
    O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\taskmagr.exe" /service (file missing)
    O23 - Service: Smart Card (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe (file missing)
    O23 - Service: SpywareCleanerService - Unknown owner - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)
    O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
    O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
    O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\System32\wbem\wmiapsrv.exe (file missing)
     
  4. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
    by the way...thx for the help...its greatly appreciated!!!!
     
  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,548
    Hi..Sorry no replies so far..
    Someone will read your log and help you..
     
  6. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
    That's ok! I have lil ones...Lol! (Meaning... I have tons of patience!)
    Thanks for getting back to me though! I hope you have a great day!!!
     
  7. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
    I am bumping this up so that it does not get overlooked.... I have not been able to use my system restore feature or able to ctrl+alt+ del feature as well as other valuable tools for my pc... I have only had the pc for 2 years.... I do my best to keep up with virus scanning as well as spyware removal..... I am hurt that someone decided that they wanted to come in and destroy something that I worked so hard to obtain.......
    I am greatful for this site and I ask that if anyone can look at the above log and help me out .........please...... thank you so much in advance.....
     
  8. angelicuser

    angelicuser Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    7
  9. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Since that last log was posted on the 20th, please post a new log so I can review it.
     
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