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Solved Windows Side by Side errors

Discussion in 'Windows 10' started by Stargazingl, Oct 10, 2019 at 3:13 PM.

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  1. Stargazingl

    Stargazingl Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 4078 Mb
    Graphics Card: ATI Radeon HD 4600 Series, 1024 Mb
    Hard Drives: C: 930 GB (901 GB Free);
    Motherboard: Dell Inc., 0GDG8Y
    Antivirus: Windows Defender, Disabled

    Reimage has found this particular error even though they did a repair.
    How does one remove this problem?
     
  2. Couriant

    Couriant Trusted Advisor

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    First Name:
    James
    Hello!

    I am not sure what the issue that you are referring to?

    Also is this a Inspiron 620s machine?
     
  3. Stargazingl

    Stargazingl Thread Starter

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    I am not sure how to reply to any answer..or question, but no this is not a Inspiron machine.
    It is a Dell with Windows 10 and I had some instability, so Reimage did a check and
    keeps saying it is Windows Side By Side, fixed it once for $29.95 but that is a one time charge
    and I can't keep doing that financially, but it does do scans for free.
     
  4. Couriant

    Couriant Trusted Advisor

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  5. Stargazingl

    Stargazingl Thread Starter

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    I have no idea what it means and did uninstall Microsoft Distributable 2008 as one information
    piece said to do, but next scan, Reimage found the same thing... and has a log showing
    crashes all day long
     
  6. Stargazingl

    Stargazingl Thread Starter

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    If you think of an answer, just post it and I will come back later.... have to go offline
    and prepare dinner now.. it is 6 pm..
     
  7. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    You are wasting your money, the software does absolutely nothing that cannot be done with free tools, most of them provided by Microsoft, either within Windows OR using the installation disc/usb for a repair install

    Re the side by side errors, please just explain in simple terms, what the errors are, not what reimage reports they are.
     
  8. Stargazingl

    Stargazingl Thread Starter

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    It seems that Reimage has twice said that Advanced System Repair Pro has
    3 malicious threats, one in System32 Drivers ....the first time this happened,
    I deleted the threats, and this time I deleted just that threat.

    It is strange,also,that I downloaded your link to that product and it did not
    ask for a license key, but three weeks ago I had to pay $29.95 only to find
    that it brought in a Genus Virus, which I deleted.

    Now, however, ASRPro is not charging me any money, using your link,
    and Reimage says that it has
    again brought in the same virus.

    Originally, the scan from Reimage said that Side by Side error
    was caused maybe,by "Built-in Windows Applications" and/or
    "Third Party Applications."

    So, another strange thing is that after this ASRPRO scan,
    Side by Side is no longer an error, according to Reimage,

    and in its place is VSS. I will go to SERVICES and look at that
    and see if it is disabled or not.

    This whole issue is a conundrum, and when I saw from Reimage
    that ASRPro brought in viruses, I asked for a refund, and got it.

    So what is it? It eliminated Side by Side error
    but brings in viruses.

    Also, your link was free, but from their web site, I had to pay.

    I am not a pro on this computer, though used computers
    since 1998. Every day is a learning experience...lol
     
  9. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Whose link are you talking about please?

    Could you just answer please - as I asked in simple terms
     
  10. Stargazingl

    Stargazingl Thread Starter

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    It is a link that someone left on here for a product, Advance System Repair Pro

    and now I cannot find that post. Let's just forget this whole subject and you

    can help someone else, because now the Side by Side error is gone

    and I went into SERVICES and fixed VSS which was disabled for some

    reason, and if all goes well, there will be no more of the same problems.

    There is always hope for new ones, though.
     
  11. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    You should stay well away from products of that nature
    https://answers.microsoft.com/en-us...advanced/655446e1-da1d-41be-aff2-14a197527169

    I have no idea where the link you found was from, it could have been from an advert on the site or as you say a link someone provided
    However I can assure you that no experienced member of the site and certainly no Staff Member would recommend such a product.

    I have of course already told you about Re Image - you do not need to spend money on such products

    Mark your topic solved please - click mark solved on your opening post

    Hope all stays OK
     
  12. Stargazingl

    Stargazingl Thread Starter

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    You are correct about Advance System, because this is my 2nd download
    and both had that Genus Virus.

    Have a great weekend in England, my favorite other country.
    In fact, my heritage is English. If I told you who my
    'ancestors' were, and are, you would not believe me,
    but my mother and grandmother assured me tis' so.
     
    Last edited: Oct 12, 2019 at 2:03 PM
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