Windows suddenly acting slow.

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Tacocaster

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Joined
Jul 10, 2003
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464
I recently upgraded from Home to Pro and ever since then it Windows has on occasion run very sluggishly. I noticed this first when i had logged back into my computer from the switch users screen. So I was not logged off, just at the login screen. Anyways, it took almost a complete thirty seconds for all of my windows (AIM, Media Player) and desktop icons to pop back up. It had never done this in the past. After that I restarted the comp and windows tried to shut down CCAPP.EXE I believe. I honestly wasn't paying that much attention to it.

So any ideas as to what might be causing this? If i need to post an Ad Aware or Hijack this log file I can do that. I will also provide any other info that you request.

XP Pro
512 DDR RAM
3.06 GHZ P4
Dell laptop :(
 
Joined
Oct 2, 2003
Messages
19
have you noticed if your machine is running a virus scan and that causes it to slow down? Try a ctrl-alt-del and see what processes are using cpu threads and then you can stop processes one at a time.
If you have an antivirus, make sure you have the latest updates and run a full scan after shutting down system restore.
 

Tacocaster

Thread Starter
Joined
Jul 10, 2003
Messages
464
Logfile of HijackThis v1.97.2
Scan saved at 4:55:01 PM, on 10/2/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://campus.umr.edu/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37886.0077199074
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab

I do run Norton Antivirus, but I don't think it is running in the background.
 
Joined
Feb 23, 2003
Messages
16,274
Is your system heating up at all that you know of ? If it is heating up it will slow down somewhat even with a pentium 4 processor.
 
Joined
Feb 23, 2003
Messages
16,274
In your first post you mentioned norton's ccapp.exe file giving some trouble...You could try deleting it from your system and reinstalling it


Open the Windows Control Panel and double-click the Add/Remove Programs icon.
Select "Norton Utilities x.0 for Windows" and click Add/Remove (where x is the version number).
Follow the prompts to remove the program.
 

Tacocaster

Thread Starter
Joined
Jul 10, 2003
Messages
464
I don't believe the processor is heating up. Everything seems to run fine after all of the windows load up. Somtimes if I minimize something and there are windows behind it it will take awhile to load those. I will try uninstalling norton and reinstalling it.

*edit*
I'll have to reinstall Norton when I go home next weekend. Stupid college and me forgetting things at home. Maybe I can find a ripped copy.
 
Joined
Feb 23, 2003
Messages
16,274
In addition use the Norton clean sweep utility, speed disk as well as take a screen shot of your task manager showing the running processes..

To post a screen shot first bring up the task manager theen click the print screen button then go to paint and click on edit then paste. Click save and save it as a jpeg the in your next post click on the browse button and attach the photo..
 
Joined
Feb 23, 2003
Messages
16,274
I would start by going to start/ run / msconfig and untick speed disk and ghost service. Then go to control panel, administartive tools, services and scroll down to ghost as well as speed disk and double click each , set to manual , apply and stop.
 
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