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Windows update and AntiVir update doesn't work

Discussion in 'Virus & Other Malware Removal' started by da ola, Jan 24, 2009.

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  1. da ola

    da ola Thread Starter

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    Hi, i've got the problem, that I can't do updates of AntiVir or Windows. When I go to the Windows update site, it redirects me to google.

    So I need your help, please.

    HijackThis logfile:
     
  2. da ola

    da ola Thread Starter

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    I still need your help
    I think, its serious...
     
  3. sjpritch25

    sjpritch25

    Joined:
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    Messages:
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    Welcome to TSG :)

    Sorry for the delay.

    Download GMER Antirootkit and uzip it to a folder that you create such as C:\Gmer\: http://www.gmer.net/gmer.zip

    • Disconnect from the internet and disable all active protection so your security program drivers will not conflict with gmer's driver
    • Double-click Gmer.exe to run the program.
    • When the program opens, click the "Rootkit" Tab
    • On the right-side, check all the items to be scanned, but leave "Show All" unchecked
    • Select all drives that are connected to your system to be scanned
    • Click the Scan button
    • When the scan is finished, click Copy to save the scan log to the Windows clipboard
    • Open Notepad or a similar text editor
    • Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
    • Save the gmer scan log and post it in your next reply.
    • Close Gmer
    • Open a command prompt (Start | run |type cmd and hit Enter)
      • Type or paste the following to unload the gmer driver:
      • net stop gmer
      • Hit Enter
      • Exit the command prompt.
    • Re-enable all active protection.
     
  4. da ola

    da ola Thread Starter

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    Thanks for the reply, here's the 1st part of the gmer log:

     
  5. da ola

    da ola Thread Starter

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    and here's the 2nd one:

     
  6. sjpritch25

    sjpritch25

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    1. Please download The Avenger2 by Swandog46 to your Desktop.
    • Right click on the Avenger.zip folder and select "Extract All..."
    • Follow the prompts and extract the avenger folder to your desktop
    2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

    Code:
    Files to delete:
    C:\Windows\system32\drivers\msqpdxxnnfpowp.sys
    C:\WINDOWS\system32\msqpdxxnnfpowp.dll
    Drivers to delete:
    msqpdxserv.sys 

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


    3. Now, open the avenger folder and start The Avenger program by clicking on its icon.
    • Right click on the window under Input script here:, and select Paste.
    • You can also Paste the text copied to the clipboard into this window by pressing (Ctrl+V), or click on the third button under the menu to paste it from the clipboard.
    • Click on Execute
    • Answer "Yes" twice when prompted.
    4. The Avenger will automatically do the following:
    • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete" or "Drivers to Disable", The Avenger will actually restart your system twice.)
    • On reboot, it will briefly open a black command window on your desktop, this is normal.
    • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.



    ================================================



    Please download Malwarebytes Anti-Malware from Here or Here
    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform Quick Scan, then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply with a fresh Hijackthis log too.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
     
  7. da ola

    da ola Thread Starter

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    So, first the Avenger2 logfile:

    Then the MBAM logfile:

    And last but not least rthe HijackThis logfile:

     
  8. sjpritch25

    sjpritch25

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    How is everything running??
     
  9. da ola

    da ola Thread Starter

    Joined:
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    Messages:
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    I tried AntiVir and Microsoft-based websites and both are working fine.
    Great job, thanks a lot.
     
  10. sjpritch25

    sjpritch25

    Joined:
    Sep 8, 2005
    Messages:
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    Your Welcome!!!! :)

    You can delete the following files and folders
    Avenger.exe from your Desktop
    Avenger folder located in your C:\Drive.


    Don't forget to create a new restore point.
     
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