Windows Update hangs when installing IE 9 Cummulative Security updates

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MrEks

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Feb 26, 2013
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Using Windows 7 x64. For several months now I have been hiding windows updates related to IE 9 cumulative security updates. Windows Update would hang during the installation; the progress bar would get stuck at around 50% and I'd eventually have to reboot the machine. The machine would boot and try to continue the update, which would also hang. I'd have to power off the machine and when it restarted, it would roll back the failed update. Sometimes in the course of doing this my machine would end up with Aero turned off and I'd have to get that re-enabled, or restore from a restore point. All other Windows updates work fine. I tried all sorts of things to get past this, from running FixIt for Windows Update to uninstalling IE 9 (so that I could try to install it cleanly; no luck, this too hung) without success. So I finally hid the update.

Since, then however, more IE 9 security updates have appeared and from time to time I try to install them with the same results: hang, reboot, hide the update. Last night I tried installing the IE 10 preview, figuring it would supersede IE 9 and I'd be rid of the issue. No soap; IE 10 wouldn't install.

I'm at the point where this has gone beyond annoying and I'm starting to worry about not having these security updates. I always keep my machine updated religiously via Windows Update and have never seen such an issue before.

Any help would be appreciated!


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 8157 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, -241 Mb
Hard Drives: C: Total - 157185 MB, Free - 28618 MB; D: Total - 319651 MB, Free - 160874 MB; F: Total - 953835 MB, Free - 32113 MB; O: Total - 921599 MB, Free - 236091 MB;
Motherboard: Dell Inc., 0M017G
Antivirus: Microsoft Security Essentials, Updated and Enabled
 
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