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Windows Update Installs Updates Automatically

Discussion in 'Windows 7' started by billb1970, Aug 9, 2017.

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  1. billb1970

    billb1970 Thread Starter

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    I had a problem with Internet Explorer Has Stopped Working. The problem still exists. One of the steps was troubleshooting Windows 7. The troubleshooter showed that Windows Update was not registered. The troubleshooter supposedly fixed the issue. I went to check the settings and Windows Update settings now are to Install updates automatically. It is greyed out and you can't change it. There is a message at the top highlighted in yellow. Some settings are managed by your administrator. The User account is set as administrator and I can't change the setting. It was set to Ceck for updates but let me choose whether to download and install them.

    I haven't found anything on this and I would like some suggestions or a fix. Below is my System Information.

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E8200 @ 2.66GHz, Intel64 Family 6 Model 23 Stepping 6
    Processor Count: 2
    RAM: 5861 Mb
    Graphics Card: Intel(R) Q35 Express Chipset Family, 256 Mb
    Hard Drives: C: 74 GB (27 GB Free);
    Motherboard: LENOVO, LENOVO
    Antivirus: Trend Micro Internet Security, Updated: Yes, On-Demand Scanner: Enabled

    Bill
     
    Last edited: Aug 9, 2017
  2. plodr

    plodr

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  3. flavallee

    flavallee Trusted Advisor

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    What's the model name and complete model number of that old Lenovo?
    What's the exact serial number on it?
    What's the exact Windows version on its Certificate-Of-Authenticity sticker?

    --------------------------------------------------------------
     
  4. billb1970

    billb1970 Thread Starter

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    Hi Frank,

    Yes the screenshot is #4. Group Policy was not turned on. I went to mmc and snapped in Local Group Policy Editor. It was set to Not Configured. I changed the settings to Disable which should be fine. When it is Enabled you remove all access to Windows Update. That is how I understand it. I changed it back to Not Configured. Each time I changed the setting I restarted my computer. I didn't try setting to Enable. I see you can download a file that changes the option in the registry. I am not sure I want that changing my registry. Troubleshooter changed a setting or settings in Windows Update. Wnidows Update did work fine until then. I didn't change a setting in Windows Update. Do you have anymore ideas?

    Bill
     
    Last edited: Aug 10, 2017
  5. billb1970

    billb1970 Thread Starter

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    I checked Windows Update, Advanced System Settings and Control Panel. I didn't find Settings > Advance Options. Can you explain more what you want me to do?

    Bill
     
  6. plodr

    plodr

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    The OP see this
    can_not_change.jpg
    and the settings are grayed out. He is unable to change them, that's why he posted.
     
  7. flavallee

    flavallee Trusted Advisor

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    I'm guessing that's a business/office computer that's been set up by the Administrator to prevent tampering with or using certain features.

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  8. billb1970

    billb1970 Thread Starter

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    I cannot turn off Windows Automatic Updates. It is greyed out and the setting cannot be changed.
    This is not a business computer. This is my home computer. I bought it refurbished. How do I change the settings so Windows Update goes back to normal? I have not found any Advanced Options.

    Bill
     

    Attached Files:

  9. billb1970

    billb1970 Thread Starter

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    The settings to Windows Update are greyed out. I cannot change them.
     

    Attached Files:

  10. flavallee

    flavallee Trusted Advisor

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    You haven't answered my questions in post #3.

    ---------------------------------------------------------------
     
  11. billb1970

    billb1970 Thread Starter

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    I didn't see this post. I will get you what I can find. I will need someone to pull out my computer.
     
  12. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I would try doing a system restore to a date before the troubleshooter was run. That should undo any changes it made.
     
    Last edited: Aug 17, 2017
  13. billb1970

    billb1970 Thread Starter

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    Has 2 Certificate of Authentication. Microsoft Windows Vista - Business OEM AC1 2dn one Windows 7 Pro for Refurbished PC. OLE - 0311
    Lenovo Type 6075 Model number CTO
    Product ID 6075 WQB
    Serial Number: MJO 1672
     
  14. flavallee

    flavallee Trusted Advisor

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    According to serial number MJ01672 and machine type 6075WQB, you have THIS Lenovo ThinkCentre M57 Desktop which was originally purchased in December 2008 in the U.S.A..
    According to the Certificate-Of-Authenticity stickers on that desktop, it originally came with Windows Vista Business and was later refurbished with Windows 7 Professional.
    You should add and save that desktop's site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

    Your comments in post #4 should've been addressed to Liz.
    You apparently got confused what she said in post #2 and mistakenly addressed them to me.

    I'm not there, so I'm not really sure how to resolve your Windows Update issue.
    It probably won't hurt anything to run System File Checker.

    ---------------------------------------------------------------
     
  15. billb1970

    billb1970 Thread Starter

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    I noticed that sometimes there isn't a reply. How do I reply to a post if it isn't there? I am also having a hard time associating my replys to the post they are suppose to be with.

    Thank you for giving me this information. I have only had this for 1 1/2 years or as long as it has had Windows 7 Pro. I will run Sgstem File Checker. Sorry for all the confusion from me. I will try to be more aware on who posted.
     
    Last edited: Aug 17, 2017
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