Windows Update KB898461 trashed my Start Menu

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

droidbot7000

Thread Starter
Joined
Jun 29, 2004
Messages
20
After automatically installing Windows Update KB898461 on 6/29/05 and restarting XP I got a message like "The Registry was corrupted during install process...Restoring previous successful registry....process successful. (Not in those exact words)
Then I opened the Start Menu. It looks the same, but when I hover over or click All Programs or any other submenu they don't appear. I had Control Panel set up as a submenu but when I clicked it it appeared in category view. I also can't view all my Quick Launch folders as submenus...they appear in Explorer mode as well.
I right-clicked Start/Explore All Users and the subfolders and shortcuts I had before are all still on the hard drive, they just don't show up.
I went to Windows Update site and viewed my update history, then clicked on this update and it said I could uninstall it through Add/Remove Programs, but it's not listed there. How can I get my Startmenu back?
 
Joined
Dec 26, 2003
Messages
394
You could try "system file checker"........it checks for missing or corrupted system files. Here's how to do it: Start>run>type in "cmd" (without the quotes)>type in "sfc /scannow" (with space after sfc)>click "enter".........let sfc run.

pjblevin
 
Joined
Apr 17, 2005
Messages
457
droidbot7000 said:
After automatically installing Windows Update KB898461 on 6/29/05 and restarting XP I got a message like "The Registry was corrupted during install process...Restoring previous successful registry....process successful...

I went to Windows Update site and viewed my update history, then clicked on this update and it said I could uninstall it through Add/Remove Programs, but it's not listed there. How can I get my Startmenu back?
I don't think the KB898461 update is the culprit -- just installed it and restarted without any problems. More than likely it's something else... Btw, this update cannot be uninstalled; click on link to view more information.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top