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Windows update loop

Discussion in 'Windows 8' started by thymekiller, Jun 7, 2015.

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  1. thymekiller

    thymekiller Thread Starter

    Joined:
    Jan 29, 2004
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    Hi! My husband has an Asus laptop running windows 8. He is a truck driver, and does not have a regular internet connection. Anyway, I think some update process got interrupted, because now the computer is stuck in this loop:"We couldn't complete the updates. Undoing changes Dont turn off your computer" I have tried a system reset, which it cant complete. I have tried all my system restore points, and system restore cant complete. I have gone into safe mode and tried to manually uninstall updates, and it wont let me do that either. My Norton 360 scan reveals no virus. I am unable to open Windows update settings in safe mode. I tried running sfc/scannow in a command prompt and it was unable to start. I just dont know what to do from here, please help. I cant start Windows normally and I have no networking ability even when i go into safe mode with networking. Windows Security Center wont open either.:(
     
  2. thymekiller

    thymekiller Thread Starter

    Joined:
    Jan 29, 2004
    Messages:
    283
    Just tried to do a clean boot, same thing, it went right to "we couldn't complete the updates..." when it restarted. So frustrated...
     
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