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Windows Update Missing!

Discussion in 'Windows 7' started by parman, Jan 11, 2013.

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  1. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    Laptop Specs:

    Dell Inspiron 1545
    Processor: Pentium Dual-Core CPU 2.10Ghz
    Installed Memory (Ram) 4.00GB
    System type: 64-Bit Operating system Windows 7

    Many problems probably caused by CCleaner. Just uninstalled it from Programs.

    This laptop has no anti-virus showing, can't find Windows Updates, Windows Defender is turned off.
    When I try to restart it gives me Error Code 0x80070424 The specified service does not exist as an installed service.
    Windows Firewall showing that Action Center can't turn on.
    I tried running sfc.exe /scannow from CMD with Adminstrator rights and got message of corrupt files that can be found at
    CBS.log windir\logs\cbs\cbs.log

    Can someone please help with this? Daughter's computer and she really needs this for school.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    It may be infected or, as you surmise, it may simply be badly messed up. I would reinstall (or reimage or recover to factory defaults) Windows. If you want help with possible malware see the sticky thread at the top of the Virus & Other Malware Removal forum.
     
  3. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    Thanks Terry for answering back to me.
    There is 3 people total who use this laptop. Does this laptop have the operating system installed on separate partition of hard drive and how do I go about making sure they don't lose important files? Could you be alittle specific on these questions? Thx again.

    Keith
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    If you attach a screen shot of the Disk Management window I can take a guess. Better to ask the users how/where their data is stored.

    By definition "important files" are ones that they have at least one other copy of on some other media. So, just make another copy to raise the odds that at least one backup is good.
     
  5. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    I have the Windows 7 64-Bit System Repair Disc from my Dell Studio 1749 laptop that I made when I bought the laptop. Can I use this for this Dell Inspirion 1545 laptop?

    There never was one made for this laptop when bought 2 yrs ago. They are the same operating system. That's why the question.

    Keith
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    Yes, you may use a System Repair Disc created with another system. Good luck with the repairs.
     
  7. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:25:06 PM, on 1/11/2013
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: GameBox Toolbar - {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RivalGaming Games - {26D675AC-D925-4bbf-A720-62C2AA4A81EB} - C:\Users\Kate\AppData\Local\RivalGaming\RivalGaming.dll (file missing)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
    O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: GameBox Toolbar - {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O3 - Toolbar: avast! EasyPass Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Show avast! EasyPass Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show avast! EasyPass Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 11791 bytes
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 8.0.7600.16385
    Run by Kaitlyn at 15:12:54 on 2013-01-11
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4056.1929 [GMT -6:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler.exe
    C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler64.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\mswinext.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Kaitlyn\Desktop\gmer.exe
    C:\Windows\system32\notepad.exe
    C:\Users\Kaitlyn\Desktop\gmer.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearch Bar = Preserve
    uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    mWinlogon: Userinit = userinit.exe,
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    BHO: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: RivalGaming Games: {26D675AC-D925-4bbf-A720-62C2AA4A81EB} - C:\Users\Kate\AppData\Local\RivalGaming\RivalGaming.dll
    BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: avast! EasyPass Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
    BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    TB: avast! EasyPass Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB: avast! EasyPass Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    uPolicies-Explorer: HideSCAHealth = dword:1
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: Customize Menu - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    IE: Fill Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: Save Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    IE: Show avast! EasyPass Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    LSP: mswsock.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
    DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
    DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\457796E6D4F657E6471696E623 : DHCPNameServer = 24.159.64.20 24.159.64.23
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\7556E646973775966496 : DHCPNameServer = 10.1.0.1 172.16.1.111
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\77F6C66633 : DHCPNameServer = 74.128.17.114 74.128.19.102
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\841627769637132333 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\A61636B65697 : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\B41607C616E6 : DHCPNameServer = 205.171.3.65 206.17.132.250
    TCP: Interfaces\{850D1676-2704-4DA7-A592-26B0D35429D8} : DHCPNameServer = 192.168.1.1
    Handler: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    SSODL: WebCheck - <orphaned>
    x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-BHO: avast! EasyPass Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-TB: avast! EasyPass Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
    x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
    x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
    x64-IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
    x64-DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    x64-Handler: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - <orphaned>
    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-10-20 55280]
    R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-1-11 370288]
    R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2009-9-8 87600]
    R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-1-11 25232]
    R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-1-11 71600]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-1-11 44808]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2009-10-20 172704]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-10-20 215552]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264]
    S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-1-11 984144]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2011-6-3 24176]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
    S4 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
    S4 gupdate1ca8e71a23aa8d5;Google Update Service (gupdate1ca8e71a23aa8d5);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-5 133104]
    S4 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-17 398184]
    S4 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-17 682344]
    S4 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-10-20 656624]
    S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
    .
    =============== Created Last 30 ================
    .
    2013-01-11 20:18:24 388096 ----a-r- C:\Users\Kaitlyn\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2013-01-11 20:18:24 -------- d-----w- C:\Program Files (x86)\Trend Micro
    2013-01-11 19:21:01 -------- d-----w- C:\Program Files (x86)\Siber Systems
    2013-01-11 19:20:43 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
    2013-01-11 19:20:41 984144 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2013-01-11 19:20:37 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2013-01-11 19:19:58 41224 ----a-w- C:\Windows\avastSS.scr
    2013-01-11 19:19:44 -------- d-----w- C:\ProgramData\AVAST Software
    2013-01-11 19:19:44 -------- d-----w- C:\Program Files\AVAST Software
    2013-01-11 02:04:41 -------- d-----w- C:\Users\Kaitlyn\AppData\Local\Programs
    2013-01-11 01:22:13 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
    2013-01-11 01:22:13 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2013-01-08 04:22:19 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
    2013-01-08 04:22:19 -------- d-----w- C:\Program Files\iTunes
    2013-01-08 04:22:19 -------- d-----w- C:\Program Files\iPod
    2013-01-08 04:22:19 -------- d-----w- C:\Program Files (x86)\iTunes
    2012-12-20 01:35:54 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
    .
    ==================== Find3M ====================
    .
    2012-12-14 22:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-12-05 21:11:50 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-12-05 21:11:50 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    .
    ============= FINISH: 15:13:25.23 ===============
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 12/25/2009 8:00:26 AM
    System Uptime: 1/11/2013 12:39:30 PM (3 hours ago)
    .
    Motherboard: Dell Inc. | | 0G848F
    Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | Microprocessor | 1197/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 283 GiB total, 191.755 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP504: 12/17/2012 3:00:45 AM - Windows Update
    RP505: 12/18/2012 3:00:44 AM - Windows Update
    RP506: 12/19/2012 3:00:39 AM - Windows Update
    RP507: 12/20/2012 7:51:58 PM - Removed IMinent Toolbar
    RP508: 12/27/2012 9:20:49 PM - Scheduled Checkpoint
    RP509: 1/5/2013 7:24:42 PM - Scheduled Checkpoint
    RP510: 1/10/2013 7:21:22 PM - Installed Java(TM) 6 Update 38
    RP511: 1/11/2013 1:19:32 PM - avast! Free Antivirus Setup
    RP512: 1/11/2013 1:43:29 PM - Installed HiJackThis
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.1.2
    Adobe Shockwave Player 11.5
    Advanced Audio FX Engine
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    avast! EasyPass
    avast! Free Antivirus
    Bing Bar
    Bing Bar Platform
    Bing Rewards Client Installer
    Bonjour
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Citrix online plug-in - web
    Citrix online plug-in (DV)
    Citrix online plug-in (HDX)
    Citrix online plug-in (USB)
    Citrix online plug-in (Web)
    Compatibility Pack for the 2007 Office system
    Consumer In-Home Service Agreement
    Defraggler
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell Dock
    Dell Edoc Viewer
    Dell Support Center (Support Software)
    Dell Touchpad
    Dell Webcam Central
    Dell Wireless WLAN Card Utility
    FlipShare
    GameBox Toolbar
    Glary Utilities 2.29.0.1032
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToAssist 8.0.0.514
    HiJackThis
    HP Deskjet 3050 J610 series Basic Device Software
    HP Deskjet 3050 J610 series Help
    HP Deskjet 3050 J610 series Product Improvement Study
    HP Photo Creations
    HP Update
    iCloud
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    Internet TV for Windows Media Center
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 14 (64-bit)
    Java(TM) 6 Update 38
    Junk Mail filter update
    Live! Cam Avatar Creator
    Malwarebytes Anti-Malware version 1.70.0.1100
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Default Manager
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    MobileMe Control Panel
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 and SOAP Toolkit 3.0
    PowerDVD DX
    Quickset64
    QuickTime
    RemoveIT Pro v4 - SE
    Roxio Burn
    Roxio Update Manager
    Safari
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Skype Toolbars
    Skype™ 5.10
    TouchCopy 09
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Center Add-in for Flash
    Yahoo! Messenger
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/9/2013 7:33:38 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
    1/9/2013 7:33:38 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
    1/6/2013 4:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Kaitlyn-PC\Kaitlyn SID (S-1-5-21-3917441873-1618043822-3422220971-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    1/6/2013 4:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Kaitlyn-PC\Kaitlyn SID (S-1-5-21-3917441873-1618043822-3422220971-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    1/11/2013 12:43:02 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
    1/11/2013 12:42:57 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    1/11/2013 12:42:32 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
    1/11/2013 12:39:58 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
    1/11/2013 12:39:57 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
    1/11/2013 12:39:57 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
    1/11/2013 10:16:58 AM, Error: Service Control Manager [7023] - The Function Discovery Provider Host service terminated with the following error: %%-2147467243
    1/11/2013 10:16:58 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%-2147467243
    1/10/2013 8:06:08 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    1/10/2013 8:04:25 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
    1/10/2013 8:04:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    1/10/2013 8:04:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    1/10/2013 8:04:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    1/10/2013 8:04:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    1/10/2013 8:04:08 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ctxusbm discache spldr Wanarpv6
    1/10/2013 8:04:06 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    1/10/2013 10:22:30 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
    .
    ==== End Of File ===========================
    GMER 2.0.18444 - http://www.gmer.net
    Rootkit scan 2013-01-11 15:06:34
    Windows 6.1.7600 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0 298.09GB
    Running: gmer.exe; Driver: C:\Users\Kaitlyn\AppData\Local\Temp\kxdiafow.sys


    ---- Threads - GMER 2.0 ----

    Thread C:\Windows\System32\spoolsv.exe [1276:2040] 000007fef84b10c8
    Thread C:\Windows\System32\spoolsv.exe [1276:976] 000007fef8476144
    Thread C:\Windows\System32\spoolsv.exe [1276:400] 000007fef9775fd0
    Thread C:\Windows\System32\spoolsv.exe [1276:1076] 000007fef9763438
    Thread C:\Windows\System32\spoolsv.exe [1276:1112] 000007fef97763ec
    Thread C:\Windows\System32\spoolsv.exe [1276:1108] 000007fef9763438
    Thread C:\Windows\System32\spoolsv.exe [1276:1188] 000007fef97763ec
    Thread C:\Windows\System32\spoolsv.exe [1276:972] 000007fef8b35e5c
    Thread C:\Windows\System32\spoolsv.exe [1276:1312] 000007fef8684828
    Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [1816:1768] 000007fefbc62a74
    Thread C:\Windows\system32\taskhost.exe [1880:1476] 000007fefb631010
    Thread C:\Windows\system32\taskhost.exe [1880:3436] 000007fefb602918
    Thread C:\Windows\system32\taskhost.exe [1880:3500] 000007fefb936204
    Thread [2172:2380] 0000000077821c7f
    Thread [2172:2388] 0000000077822c91
    Thread [2172:3788] 0000000077822c91
    Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2756] 0000000074c913b0
    Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2600] 00000000741c04d0
    Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2664] 00000000751f2733
    Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2452] 00000000751fa3f5
    Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2416] 000000006fb932fb
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2032] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2056] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2196] 000000006bae2a16
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1956:2812] 000000006f7f7af6
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:2460] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:336] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:1052] 000000006bae2a16
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:368] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:2996] 000000006ba7914b
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:2920] 000000006bae2a16
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2724] 000000006a3fc13d
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2612] 000000006a3fc13d
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2824] 000000006a3fc13d
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2836] 000000006a3fc13d
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2868] 000000006a3fc13d
    Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:1156] 000000006a3fc13d
    ---- Processes - GMER 2.0 ----

    Library ? (*** suspicious ***) @ C:\Windows\System32\spoolsv.exe [1276] 000007fefb100000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [1508] 00000000739c0000
    Library ? (*** suspicious ***) @ C:\Program Files\Windows Media Player\wmpnetwk.exe [1816] 000007fef69a0000
    Library ? (*** suspicious ***) @ C:\Windows\system32\taskhost.exe [1880] 000007fef8aa0000
    Library ? (*** suspicious ***) @ [2172] 00000000001f0000
    Library ? (*** suspicious ***) @ C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656] 00000000746e0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828] 00000000766a0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1956] 0000000075c20000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860] 00000000766a0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904] 00000000766a0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280] 0000000074dc0000

    ---- EOF - GMER 2.0 ----
     
  8. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    I'm alittle reluctant to re-install operating system. If HijackThis can shed light for why Windows Updates does not show up or can be run plus windows defender can not be run due to above error codes I will be greatly apprecitative.

    Keith
     
  9. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    Bump!
     
  10. parman

    parman Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    560
    Is there anyone who can help me with my problem?
     
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