Windows Update Missing!

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parman

Thread Starter
Joined
Mar 8, 2007
Messages
560
Laptop Specs:

Dell Inspiron 1545
Processor: Pentium Dual-Core CPU 2.10Ghz
Installed Memory (Ram) 4.00GB
System type: 64-Bit Operating system Windows 7

Many problems probably caused by CCleaner. Just uninstalled it from Programs.

This laptop has no anti-virus showing, can't find Windows Updates, Windows Defender is turned off.
When I try to restart it gives me Error Code 0x80070424 The specified service does not exist as an installed service.
Windows Firewall showing that Action Center can't turn on.
I tried running sfc.exe /scannow from CMD with Adminstrator rights and got message of corrupt files that can be found at
CBS.log windir\logs\cbs\cbs.log

Can someone please help with this? Daughter's computer and she really needs this for school.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
It may be infected or, as you surmise, it may simply be badly messed up. I would reinstall (or reimage or recover to factory defaults) Windows. If you want help with possible malware see the sticky thread at the top of the Virus & Other Malware Removal forum.
 

parman

Thread Starter
Joined
Mar 8, 2007
Messages
560
Thanks Terry for answering back to me.
There is 3 people total who use this laptop. Does this laptop have the operating system installed on separate partition of hard drive and how do I go about making sure they don't lose important files? Could you be alittle specific on these questions? Thx again.

Keith
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
Does this laptop have the operating system installed on separate partition of hard drive
If you attach a screen shot of the Disk Management window I can take a guess. Better to ask the users how/where their data is stored.

and how do I go about making sure they don't lose important files?
By definition "important files" are ones that they have at least one other copy of on some other media. So, just make another copy to raise the odds that at least one backup is good.
 

parman

Thread Starter
Joined
Mar 8, 2007
Messages
560
I have the Windows 7 64-Bit System Repair Disc from my Dell Studio 1749 laptop that I made when I bought the laptop. Can I use this for this Dell Inspirion 1545 laptop?

There never was one made for this laptop when bought 2 yrs ago. They are the same operating system. That's why the question.

Keith
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
Yes, you may use a System Repair Disc created with another system. Good luck with the repairs.
 

parman

Thread Starter
Joined
Mar 8, 2007
Messages
560
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:25:06 PM, on 1/11/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: GameBox Toolbar - {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RivalGaming Games - {26D675AC-D925-4bbf-A720-62C2AA4A81EB} - C:\Users\Kate\AppData\Local\RivalGaming\RivalGaming.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: GameBox Toolbar - {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! EasyPass Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show avast! EasyPass Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show avast! EasyPass Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11791 bytes
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385
Run by Kaitlyn at 15:12:54 on 2013-01-11
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4056.1929 [GMT -6:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler64.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\mswinext.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Kaitlyn\Desktop\gmer.exe
C:\Windows\system32\notepad.exe
C:\Users\Kaitlyn\Desktop\gmer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RivalGaming Games: {26D675AC-D925-4bbf-A720-62C2AA4A81EB} - C:\Users\Kate\AppData\Local\RivalGaming\RivalGaming.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: avast! EasyPass Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
TB: avast! EasyPass Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: GameBox Toolbar: {0FEF2D2C-CDA6-45E4-B2ED-9DF7C50C95FF} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: avast! EasyPass Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Customize Menu - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: Save Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Show avast! EasyPass Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: mswsock.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\457796E6D4F657E6471696E623 : DHCPNameServer = 24.159.64.20 24.159.64.23
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\7556E646973775966496 : DHCPNameServer = 10.1.0.1 172.16.1.111
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\77F6C66633 : DHCPNameServer = 74.128.17.114 74.128.19.102
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\841627769637132333 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\A61636B65697 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4B37ACF3-4FDE-41F4-BC07-8B3C4BF10ACB}\B41607C616E6 : DHCPNameServer = 205.171.3.65 206.17.132.250
TCP: Interfaces\{850D1676-2704-4DA7-A592-26B0D35429D8} : DHCPNameServer = 192.168.1.1
Handler: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - C:\Program Files (x86)\GameBox\gamebox_toolbar.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: avast! EasyPass Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! EasyPass Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-Handler: gameboxchrome - {494D4E3B-FA53-4487-8AF6-3F50FE1167A9} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-10-20 55280]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-1-11 370288]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2009-9-8 87600]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-1-11 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-1-11 71600]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-1-11 44808]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2009-10-20 172704]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-10-20 215552]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264]
S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-1-11 984144]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2011-6-3 24176]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S4 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S4 gupdate1ca8e71a23aa8d5;Google Update Service (gupdate1ca8e71a23aa8d5);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-5 133104]
S4 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-17 398184]
S4 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-17 682344]
S4 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-10-20 656624]
S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
.
=============== Created Last 30 ================
.
2013-01-11 20:18:24 388096 ----a-r- C:\Users\Kaitlyn\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-01-11 20:18:24 -------- d-----w- C:\Program Files (x86)\Trend Micro
2013-01-11 19:21:01 -------- d-----w- C:\Program Files (x86)\Siber Systems
2013-01-11 19:20:43 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-01-11 19:20:41 984144 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-01-11 19:20:37 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-01-11 19:19:58 41224 ----a-w- C:\Windows\avastSS.scr
2013-01-11 19:19:44 -------- d-----w- C:\ProgramData\AVAST Software
2013-01-11 19:19:44 -------- d-----w- C:\Program Files\AVAST Software
2013-01-11 02:04:41 -------- d-----w- C:\Users\Kaitlyn\AppData\Local\Programs
2013-01-11 01:22:13 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2013-01-11 01:22:13 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-01-08 04:22:19 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-01-08 04:22:19 -------- d-----w- C:\Program Files\iTunes
2013-01-08 04:22:19 -------- d-----w- C:\Program Files\iPod
2013-01-08 04:22:19 -------- d-----w- C:\Program Files (x86)\iTunes
2012-12-20 01:35:54 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
.
==================== Find3M ====================
.
2012-12-14 22:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-05 21:11:50 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-05 21:11:50 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 15:13:25.23 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/25/2009 8:00:26 AM
System Uptime: 1/11/2013 12:39:30 PM (3 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | Microprocessor | 1197/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 191.755 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP504: 12/17/2012 3:00:45 AM - Windows Update
RP505: 12/18/2012 3:00:44 AM - Windows Update
RP506: 12/19/2012 3:00:39 AM - Windows Update
RP507: 12/20/2012 7:51:58 PM - Removed IMinent Toolbar
RP508: 12/27/2012 9:20:49 PM - Scheduled Checkpoint
RP509: 1/5/2013 7:24:42 PM - Scheduled Checkpoint
RP510: 1/10/2013 7:21:22 PM - Installed Java(TM) 6 Update 38
RP511: 1/11/2013 1:19:32 PM - avast! Free Antivirus Setup
RP512: 1/11/2013 1:43:29 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.1.2
Adobe Shockwave Player 11.5
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! EasyPass
avast! Free Antivirus
Bing Bar
Bing Bar Platform
Bing Rewards Client Installer
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
Compatibility Pack for the 2007 Office system
Consumer In-Home Service Agreement
Defraggler
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Edoc Viewer
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Central
Dell Wireless WLAN Card Utility
FlipShare
GameBox Toolbar
Glary Utilities 2.29.0.1032
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
HiJackThis
HP Deskjet 3050 J610 series Basic Device Software
HP Deskjet 3050 J610 series Help
HP Deskjet 3050 J610 series Product Improvement Study
HP Photo Creations
HP Update
iCloud
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet TV for Windows Media Center
iTunes
Java Auto Updater
Java(TM) 6 Update 14 (64-bit)
Java(TM) 6 Update 38
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Default Manager
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MobileMe Control Panel
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
PowerDVD DX
Quickset64
QuickTime
RemoveIT Pro v4 - SE
Roxio Burn
Roxio Update Manager
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
TouchCopy 09
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Center Add-in for Flash
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
1/9/2013 7:33:38 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
1/9/2013 7:33:38 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
1/6/2013 4:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Kaitlyn-PC\Kaitlyn SID (S-1-5-21-3917441873-1618043822-3422220971-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/6/2013 4:24:12 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Kaitlyn-PC\Kaitlyn SID (S-1-5-21-3917441873-1618043822-3422220971-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/11/2013 12:43:02 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
1/11/2013 12:42:57 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/11/2013 12:42:32 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
1/11/2013 12:39:58 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
1/11/2013 12:39:57 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
1/11/2013 12:39:57 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
1/11/2013 10:16:58 AM, Error: Service Control Manager [7023] - The Function Discovery Provider Host service terminated with the following error: %%-2147467243
1/11/2013 10:16:58 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%-2147467243
1/10/2013 8:06:08 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
1/10/2013 8:04:25 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
1/10/2013 8:04:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/10/2013 8:04:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/10/2013 8:04:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/10/2013 8:04:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/10/2013 8:04:08 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ctxusbm discache spldr Wanarpv6
1/10/2013 8:04:06 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
1/10/2013 10:22:30 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
GMER 2.0.18444 - http://www.gmer.net
Rootkit scan 2013-01-11 15:06:34
Windows 6.1.7600 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0 298.09GB
Running: gmer.exe; Driver: C:\Users\Kaitlyn\AppData\Local\Temp\kxdiafow.sys


---- Threads - GMER 2.0 ----

Thread C:\Windows\System32\spoolsv.exe [1276:2040] 000007fef84b10c8
Thread C:\Windows\System32\spoolsv.exe [1276:976] 000007fef8476144
Thread C:\Windows\System32\spoolsv.exe [1276:400] 000007fef9775fd0
Thread C:\Windows\System32\spoolsv.exe [1276:1076] 000007fef9763438
Thread C:\Windows\System32\spoolsv.exe [1276:1112] 000007fef97763ec
Thread C:\Windows\System32\spoolsv.exe [1276:1108] 000007fef9763438
Thread C:\Windows\System32\spoolsv.exe [1276:1188] 000007fef97763ec
Thread C:\Windows\System32\spoolsv.exe [1276:972] 000007fef8b35e5c
Thread C:\Windows\System32\spoolsv.exe [1276:1312] 000007fef8684828
Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [1816:1768] 000007fefbc62a74
Thread C:\Windows\system32\taskhost.exe [1880:1476] 000007fefb631010
Thread C:\Windows\system32\taskhost.exe [1880:3436] 000007fefb602918
Thread C:\Windows\system32\taskhost.exe [1880:3500] 000007fefb936204
Thread [2172:2380] 0000000077821c7f
Thread [2172:2388] 0000000077822c91
Thread [2172:3788] 0000000077822c91
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2756] 0000000074c913b0
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2600] 00000000741c04d0
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2664] 00000000751f2733
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2452] 00000000751fa3f5
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656:2416] 000000006fb932fb
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2032] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2056] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828:2196] 000000006bae2a16
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1956:2812] 000000006f7f7af6
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:2460] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:336] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860:1052] 000000006bae2a16
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:368] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:2996] 000000006ba7914b
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904:2920] 000000006bae2a16
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2724] 000000006a3fc13d
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2612] 000000006a3fc13d
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2824] 000000006a3fc13d
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2836] 000000006a3fc13d
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:2868] 000000006a3fc13d
Thread C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280:1156] 000000006a3fc13d
---- Processes - GMER 2.0 ----

Library ? (*** suspicious ***) @ C:\Windows\System32\spoolsv.exe [1276] 000007fefb100000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [1508] 00000000739c0000
Library ? (*** suspicious ***) @ C:\Program Files\Windows Media Player\wmpnetwk.exe [1816] 000007fef69a0000
Library ? (*** suspicious ***) @ C:\Windows\system32\taskhost.exe [1880] 000007fef8aa0000
Library ? (*** suspicious ***) @ [2172] 00000000001f0000
Library ? (*** suspicious ***) @ C:\Program Files\AVAST Software\Avast\AvastUI.exe [2656] 00000000746e0000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2828] 00000000766a0000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1956] 0000000075c20000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2860] 00000000766a0000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1904] 00000000766a0000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [2280] 0000000074dc0000

---- EOF - GMER 2.0 ----
 

parman

Thread Starter
Joined
Mar 8, 2007
Messages
560
I'm alittle reluctant to re-install operating system. If HijackThis can shed light for why Windows Updates does not show up or can be run plus windows defender can not be run due to above error codes I will be greatly apprecitative.

Keith
 
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