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Windows update no longer works..

Discussion in 'Virus & Other Malware Removal' started by Raekwon, Aug 6, 2012.

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  1. Raekwon

    Raekwon Thread Starter

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    I just noticed today that My windows update won't run anymore. It's the red X image that lots of people are describing and when I try to turn it on it says it can't turn on because it's not running. Windows update is not in my services at all, nor is BITS. I've tried getting in command prompt and as far as it tells me, Bits is an invalid service name. wuauserv is also an invalid service name. Its like all of the sudden Windows update and the programs people recommend messing with to fix it are all gone. Windows defender is also not present on my computer anymore. I don't know why. I tried downloading it and it is telling me I already have it. I can see it in my search box but when I click on it to turn it on it says "the specified service does not exist as an installed service."

    I am in the process of getting rid of a trojan dropper so I wonder if these problems could be related. I have been able to update just fine in the past.
     
  2. Raekwon

    Raekwon Thread Starter

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    Well now that my thread has been moved to the virus and Malware removal section, I have removed all viruses and malware and am STILL experiencing the same problems with windows update. Tried the repair tool. It finds problems but fails to fix them.
     
  3. kevinf80

    kevinf80 Malware Specialist

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    Is this the same system i`m helping you with?
     
  4. Raekwon

    Raekwon Thread Starter

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    yes it is. Currently, I can see the updates that are available, choose to download them but they fail in the end with error code 80246008.
     
  5. kevinf80

    kevinf80 Malware Specialist

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    Kevin
    Mark this thread solved and i`ll sort that issue out after you`ve ran the ESET scan. It may confuse things having two thread running for the same system..
     
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