1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows Update not updating

Discussion in 'Windows 7' started by MSTechie, Jan 8, 2013.

Thread Status:
Not open for further replies.
  1. MSTechie

    MSTechie Thread Starter

    Joined:
    Jun 23, 2005
    Messages:
    105
    A buddy of mine is trying to update his new Lenovo ThinkPad laptop. It downloads the update, then restarts normally to attempt to install the updates. Once the system restarts, it boots to the update screen and attempts to configure the updates for the OS. Once it gets to about 15%, it says the the update failed to install, then reverts to the original configuration. It does this twice, then finally boots straight to the normal OS and allows log-in. Any reason as to why it may do this?

    Here's the TSG Sysinfo log:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 5737 Mb
    Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
    Hard Drives: C: Total - 695901 MB, Free - 636034 MB; Q: Total - 17999 MB, Free - 6285 MB;
    Motherboard: LENOVO, 3254AH2
    Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1084244

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice