Windows Update Problem

[julesbg]

The automatic update icon that sits in the tray to remind you to reboot your computer after updates won't go away. I have rebooted the computer on numerous occasions and it returns to the tray. If I go to windows update it says I can't do any updates until the last one is finalized.

Help...I have searched Microsofts Knowledge Base to no avail. This is my son's computer and he says he didn't go to windows update and the computer wasn't set to auto update.

Hope someone can help me!

Julie

 

[MFDnNC]

Can you get the exact error message

 

[MFDnNC]

Run this http://www.belarc.com/free_download.html and see if it will tell you what update is at fault.

 

[julesbg]

Here is the message I get.


[Error number: 0x8DDD0007]
Windows Update cannot be displayed because your computer requires you to restart it in order to finish another process. For example, you may have installed a program or update recently. After restarting, click Start, and then click Windows Update.


My son had recently connected to the wireless community at his college and he said it downloaded some stuff. The Notification showed up in his tray saying that he needed to reboot his computer, and after every reboot it shows up again, and again, and again.

I followed that link and ran that program, how do I tell what is wrong on that page! Not too computer savvy!

Julie

 

[MFDnNC]

That link will only work for the computer that has a problem, get him to do it. The MS updates section might show a problem

 

[julesbg]

I ran it on his computer. I have it with me. Does that log show problems. It appears to be just information, not diagnostic.

 

[MFDnNC]

No, if you look at the lower portioin of the log it has

verified Marks a HotFix that verifies correctly
fails verification Marks a HotFix that fails verification

With red and green checkmarks