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windows update won't run/scan ....computer says service isn't running but it is...

Discussion in 'Windows 7' started by ecfromdc, Apr 28, 2012.

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  1. ecfromdc

    ecfromdc Thread Starter

    Apr 28, 2012
    I just got my laptop from service (they replaced a new hard drive and installed windows 7). It is a Sony Vaio ....i own it now but it's a slightly used rent-to-own type of deal so no windows dvd or system restore or anything.

    They supposedly restored my computer to factory setting but I can't update my computer.

    The bar to the left is red and i see a red shield with a white x and it says most recent checks for updates: never

    updates were installed: never

    i go to installed programs and nothing has been installed since early 2010.

    It's like whenever i try to click check for updates button it's like something is blocking it from connecting and scanning is the best way I can explain it. I desperately need help to update all my software and security patches etc
    I found something online where it says to type services.msc and stop it and go to c/windows/softwaredistribution and delete the files and then start the service so then ....
    windows updates still won't scan (windows 7)....says service is not running but it is
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