PLEASE HELP???
I have had multiple problems with my computer since purchasing it from a friend. Had I known of the problems before I purchased it I would have saved my money. However, my first repeat problem is; I'll be working on the computer and all of the sudden it will shut off and begin restarting without any warning. When it restarts it always gives me a error saying something like "your computer just recovered from a fatal error".
I talked with a couple people and they mentioned a few things:
1) Power Supply - (Which I have already replaced)
2) Video Card
3) Faulty Memory - (I found out that I have 2 - 256MB chips but they are different brands. Why they purchased two different brands is beyond me. Anyways, I ran a memory diagnostic test [which was recommended by Microsoft when my computer shut off and restarted with an error] on my computer and out of 6 tests, 1 repeatedly fail. It was called LRAND. Any who, I was told to pull one chip out and run it for a bit and see if things were OK, and swamp vis versa. I have not tried this yet as Florida has not had the best of luck with these damn hurricanes. This is my next attempt to figuring out my problem).
My second problem is: my computer no longer downloads WINDOWS UPDATES. I go to Microsoft website and choose Windows Updates and it never goes past the first screen. It says:
"Checking for the latest version of the Windows Update software...
Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft and then click Install or Yes to install the software."
and never goes any further. I have XP Home and I tried to change my settings and they are not where Microsoft said they should be. I was told to go to control panel, switch to category view, click on performance and maintenance, click on systems and click on Automatic Updates (which should be the 7th tab, but I only have 6 tabs). So I switched it back to Classic View and I see Automatic Updates. However, when I try that route it takes me to the web but never goes past the previous screen mentioned above.
What is going on??? Can anyone help me???
Your help is greatly appreciated. I am at my whits end.
Coolwip20
I have had multiple problems with my computer since purchasing it from a friend. Had I known of the problems before I purchased it I would have saved my money. However, my first repeat problem is; I'll be working on the computer and all of the sudden it will shut off and begin restarting without any warning. When it restarts it always gives me a error saying something like "your computer just recovered from a fatal error".
I talked with a couple people and they mentioned a few things:
1) Power Supply - (Which I have already replaced)
2) Video Card
3) Faulty Memory - (I found out that I have 2 - 256MB chips but they are different brands. Why they purchased two different brands is beyond me. Anyways, I ran a memory diagnostic test [which was recommended by Microsoft when my computer shut off and restarted with an error] on my computer and out of 6 tests, 1 repeatedly fail. It was called LRAND. Any who, I was told to pull one chip out and run it for a bit and see if things were OK, and swamp vis versa. I have not tried this yet as Florida has not had the best of luck with these damn hurricanes. This is my next attempt to figuring out my problem).
My second problem is: my computer no longer downloads WINDOWS UPDATES. I go to Microsoft website and choose Windows Updates and it never goes past the first screen. It says:
"Checking for the latest version of the Windows Update software...
Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft and then click Install or Yes to install the software."
and never goes any further. I have XP Home and I tried to change my settings and they are not where Microsoft said they should be. I was told to go to control panel, switch to category view, click on performance and maintenance, click on systems and click on Automatic Updates (which should be the 7th tab, but I only have 6 tabs). So I switched it back to Classic View and I see Automatic Updates. However, when I try that route it takes me to the web but never goes past the previous screen mentioned above.
What is going on??? Can anyone help me???
Your help is greatly appreciated. I am at my whits end.
Coolwip20