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Windows Vista Backup Error (0x8100000A)

4K views 1 reply 1 participant last post by  JayBee66 
#1 ·
Hi,
I have been using Windows Vista Home Premium(SP2) to back up my system to an external 1TB HDD. I had created what MS Vista Home premium calls a "full backup" but is really a full user files backup. I then would perform a weekly interim backup of the changes in the user files. This worked very well for about 8 months but I think that I over zealously tidied up the backup files on the target disc as this is what happens now.

I get this error "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" When I look at the details of the error I see "The latest backup set cannot be found. Make sure it is accessible and has not been deleted. Otherwise create a new full backup. (0x8100000a)" The error occurs before I get to the part of the Wizard which asks if I want to create a new "full backup" (full user backup as Home Premium will not do a full computer backup including the system files) so I cannot perform the interim backup and I cannot perform the full backup.

I have run CHKDSK on the target disc with no errors detected. I found this in the errorlog.

Problem signature

Problem Event Name: APPCRASH

Application Name: sdclt.exe

Application Version: 6.0.6002.18005

Application Timestamp: 49e0196b

Fault Module Name: ntdll.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e03821

Exception Code: c0000005

Exception Offset: 00066739

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 2057

Additional Information 1: fd00

Additional Information 2: ea6f5fe8924aaa756324d57f87834160

Additional Information 3: fd00

Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I am stuck at this point and would be grateful for any suggestions that anyone can offer.

John
 
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#2 ·
Hi Tech Guys,

I have managed to partially reinstate my Windows Vista Backup by some very fancy footwork with regedit.

If you want to see the full theme then please consult

http://social.answers.microsoft.com...e/thread/ddb6a2a6-fdf6-4edb-9411-9944127dc5b4

There is too much there to reproduce here. I still have a few minor,I hope, fixes but the good news is that Backup worked tonight
for the first time in three weeks.

John
 
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