1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows Vista Backup Error (0x8100000A)

Discussion in 'Windows Vista' started by JayBee66, Jan 23, 2011.

Thread Status:
Not open for further replies.
  1. JayBee66

    JayBee66 Thread Starter

    Jan 23, 2011
    I have been using Windows Vista Home Premium(SP2) to back up my system to an external 1TB HDD. I had created what MS Vista Home premium calls a "full backup" but is really a full user files backup. I then would perform a weekly interim backup of the changes in the user files. This worked very well for about 8 months but I think that I over zealously tidied up the backup files on the target disc as this is what happens now.

    I get this error "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" When I look at the details of the error I see "The latest backup set cannot be found. Make sure it is accessible and has not been deleted. Otherwise create a new full backup. (0x8100000a)" The error occurs before I get to the part of the Wizard which asks if I want to create a new "full backup" (full user backup as Home Premium will not do a full computer backup including the system files) so I cannot perform the interim backup and I cannot perform the full backup.

    I have run CHKDSK on the target disc with no errors detected. I found this in the errorlog.

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: sdclt.exe

    Application Version: 6.0.6002.18005

    Application Timestamp: 49e0196b

    Fault Module Name: ntdll.dll

    Fault Module Version: 6.0.6002.18005

    Fault Module Timestamp: 49e03821

    Exception Code: c0000005

    Exception Offset: 00066739

    OS Version: 6.0.6002.

    Locale ID: 2057

    Additional Information 1: fd00

    Additional Information 2: ea6f5fe8924aaa756324d57f87834160

    Additional Information 3: fd00

    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    I am stuck at this point and would be grateful for any suggestions that anyone can offer.

  2. JayBee66

    JayBee66 Thread Starter

    Jan 23, 2011
    Hi Tech Guys,

    I have managed to partially reinstate my Windows Vista Backup by some very fancy footwork with regedit.

    If you want to see the full theme then please consult


    There is too much there to reproduce here. I still have a few minor,I hope, fixes but the good news is that Backup worked tonight
    for the first time in three weeks.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/976523

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice