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Windows Vista Blue Screen - Cannot Boot

Discussion in 'Windows Vista' started by JoeRa, Dec 23, 2010.

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  1. JoeRa

    JoeRa Thread Starter

    Joined:
    Dec 23, 2010
    Messages:
    2
    I'll try to keep this short.

    My computer was acting fine then I got a message from Windows Essentials saying a required restart was needed to finish an update. I exited the message as I was doing something a restarted 15 minutes later. When I restarted it went through the normal shutdown cycle then the monitor turned off. But the computer stayed on. I figured this was part of the update and it would shut down in a minute. After about 15 minutes it still didn't shut off so I shut it down manually. When I restarted it, it got to the welcome screen and it went to a blue screen. I thought it was a one time thing so I restarted it again and the same thing happen. I tried safe mode and the same thing happen.

    One time the computer started it got to the desktop but wasn't acting right at all. I saw a message from Windows Essentials saying "A full system scan is required to finish threat removal." This was the first time I saw any evidence of a threat." I clicked scan but the computer was not responding.

    I cleaned out the computer of dust, the cpu fan I believe (see screenshot below) accumulates a lot of dust and has been the cause of random shut offs once before. I saw a large amount of dust deep inside by the fan so I unscrewed it and blew out all the dust. I put it back together and tried again with no luck.

    Here is the blue screen that comes up
    0x000000D1 (0x0a0 0x02... XFFFFFA6000B8E930)
    storport.sys
    http://imgur.com/rxI1o
    http://imgur.com/NOsRm

    Here is the inside of the computer and what I cleaned out
    http://i.imgur.com/C7L9a.jpg
    http://imgur.com/t23zb


    Let me know of any additional info needed.
     
  2. daz1

    daz1 Banned

    Joined:
    Nov 4, 2006
    Messages:
    2,664
    re seat your ram
    re seat graphics card

    re boot

    if no good try to access safe mode press f8 on start up advanced options safe mode if successful go to device manager and see if any red Xs reinstall that if there
     
  3. JoeRa

    JoeRa Thread Starter

    Joined:
    Dec 23, 2010
    Messages:
    2
    reseated the ram and the hard drive. booted up in safe mode and normally with no luck. still blue screen.
     
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