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Windows Vista Blue Screen

Discussion in 'Windows Vista' started by Beedman, Oct 13, 2008.

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  1. Beedman

    Beedman Thread Starter

    Joined:
    Jun 2, 2008
    Messages:
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    For the past few days, I've been getting a lot of blue screens, mostly just when I'm browsing the internet. Can anyone help me out?
    I've tried a few different registry cleaners, but they didn't help at all.

    Here's the error that pops up when I boot back into windows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105
    Additional information about the problem:
    BCCode: 9f
    BCP1: 00000003
    BCP2: 86D34510
    BCP3: 86C27428
    BCP4: 85001E28
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\Mini101308-01.dmp
    C:\Users\Beedman\AppData\Local\Temp\WER-38891-0.sysdata.xml
    C:\Users\Beedman\AppData\Local\Temp\WERF6BC.tmp.version.txt



    Thanks in advance for any help!
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Registry cleaners will damage your machine and should never be used. Deleted registry entries can make the machine unusable. When used when the machine has a problem, it misidentifies even more entries and removes needed ones. The "errors" it finds are not errors at all--it removes things that are needed or harmless.

    STOP 9f:

    http://aumha.org/a/stop.php#0x9f
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Is your Vista system updated to SP1? This included some hotfixes designed to address 9F type errors.

    http://support.microsoft.com/?kbid=929762&sd=RMVP


    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a 3rd party driver causing the error, if one exists for it.
     
  4. Antiapplekid

    Antiapplekid

    Joined:
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    Messages:
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    I would also check if your drivers are up to date
     
  5. Beedman

    Beedman Thread Starter

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    Jun 2, 2008
    Messages:
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    Elvandil:
    Definitely thank you for the information about the registry cleaners, I won't be using those again.
    I'm not too sure what you mean by stop 9f, though. I don't quite understand anything on the site you linked me

    Rollin' Rog:
    Yes, I'm updated to SP1. And that link doesn't seem overly helpful, it pretty much just tells me to get the latest updates from Windows Update?
    But I have the dumpcheck attached.

    Thanks a lot for your responses.
     

    Attached Files:

  6. Rollin' Rog

    Rollin' Rog

    Joined:
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    Messages:
    45,855
    BugCheck 9F, {3, 858be030, 86d49df0, 9d87b920}

    Probably caused by : mausbjl.sys
    -----------------------------------------------

    They are all like the above.

    Belongs to Avid Technology, Inc.; M-Audio USB Audio Driver

    Ring any bells? This is not a Windows file, but one which must have come installed with some program of this vendor's >>

    http://www.avid.com/
     
  7. Beedman

    Beedman Thread Starter

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    Messages:
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    Ah, yes, I definitely know which program that is, I'm just not sure why it would be causing problems now. I've had it installed for quite some time now with no issues. Good to know that's where the problem is coming from though.

    Thanks a lot for all your help.
     
  8. Elvandil

    Elvandil

    Joined:
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    Messages:
    51,988
    Could be due to some incompatibility with something else that was installed, or the driver could be corrupt. Try replacing it.
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Let us know if reinstalling or removing the program resolves the issue -- if so, just mark the thread "Solved" and bump it.
     
  10. Beedman

    Beedman Thread Starter

    Joined:
    Jun 2, 2008
    Messages:
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    Well I've actually just been running my computer with that USB device unplugged since you said it was that software that was causing the problems, and I haven't been having any issues. I'll try uninstalling the software if I do get more bluescreens though.
     
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