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Windows Vista connects via wireless but not via ethernet

1K views 3 replies 3 participants last post by  TerryNet 
#1 ·
Hey all,

I have had this issue for a while now and i have attempted many things even restoring Windows back to factory settings.

My HP Windows laptop connects fine to my BT home hub 3 via wireless with no issues but the ethernet connection just recognises a local network and has no internet connectivity.

my ethernet connection just never gets an IP address and always assigns itself a 169.x.x.x address.

Originaly thinking it may be a hardware issue i booted into a Linux live cd to double check and the ethernet connection worked with no issues at all.

I have tried numeorus things to try and resolve it-
  • updated drivers / alternative drivers
  • reset TCP/IP
  • restored windows back to factory installation
  • assiginged static IP address
  • removed anti virus / firewall software
  • different router
please does anyone have any ideas of a possible solution?

many thanks in adavnce.
 
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#2 ·
Have you tried a different ethernet cable?
Disabled/turned off the wireless on the computer.
Connected the ethernet before turning on the computer.

Usually the system will default to an ethernet connection, but with a working wireless connection, the system may not even try to establish a wired connection.

What does the IPCONFIG /ALL look like?
 
#3 ·
Yes dlsayremn i have tried everything you have suggested.

below is my ipconfig /all output

its probably something so simple staring me in the face.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\James>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : James-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-D4-EF-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9891:f74b:3c64:1cdf%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 26 October 2011 16:45:38
Lease Expires . . . . . . . . . . : 27 October 2011 16:45:38
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 184556147
DNS Servers . . . . . . . . . . . : 192.168.1.254
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-00-00-00-00-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.68.31(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FB7A5D42-978D-415A-8A5F-88820C1AE
431}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.65%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cb4:140a:3f57:febe(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2cb4:140a:3f57:febe%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B3292D8D-3F32-4FF2-8E3D-66065E47F
28A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.68.31%9(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
#4 ·
Since the ethernet works with the Linux Live CD I suspect the Windows driver or a non-Windows firewall or security suite.

Make sure you have the latest driver from the PC (or motherboard) manufacturer's site.

A few firewalls (I think at least one Norton product for example) have different settings for wired and wireless, so it is possible to succeed with one but not the other. What firewall(s) do, or did, you have on the machine?
 
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