Windows Vista Home Premium installed machine shows operating system not found

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shiv_4feb

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Apr 12, 2010
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2
I have a dell studio 15 laptop Windows Vista Home Premium installed on it. I got this laptop in November 2008, since then it was working fine just when I returned from Germany o india its not working. initially i thought disk got damaged due to x-ray scanning on airports but I read several threads on internet which says it does not erases/damages hard disks same I have also experienced during my several visits in which same laptop has gone through with this scanning process.

I tried to recover my OS by using OS DVD provided with the laptop. I booted my laptop by setting up the bootable device as DVD in BIOS but it does not help me to recover. I tried to install Windows XP also in C derive so that I can see the data(i.e. my all useful and important) present in D derive but its is not allowing me to install windows XP too on it.

While searching information, I came to know that it seems like its a issue of Windows Vista Home Premium and several people have faced the same . In one solution, it is mentioned that OS DVD provided with laptop may not have files to boot and recover so i downloaded a bootable files and tried with that too but that also does not work for me but it has worked for others as per reviews mentioned.

When I reboot my laptop from OS DVD priovided from the dell, I used to get an following errors:

PXE-E61: Media test failure, check cable
PXE-MOF: Exiting Broadcom PXE ROM
Operating System Not found"


FYI- I run a diagnostic test also and all tests got PASS.

I am completely helpless and I want to recover my all important data.

Any help would be greatly appreciated. Thanks in advance.


Shiv S. Kushwaha
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,429
If I'm understanding the symptoms correctly this could be as simple as a loose hard drive. If you don't have a paper copy of the Maintenance Manual I expect you can find it on Dell's web site (Support section) and it will explain how to replace the hard drive. Just use those instructions to make sure the hard drive is secure and the connections to it are secure (disconnect them and then reconnect securely).
 

shiv_4feb

Thread Starter
Joined
Apr 12, 2010
Messages
2
Thanks for reply,


I just want to add some more information above. I performed diagnostic test again all got passed except HDD and got error as follows:
--------------------------------
Hard Derive -DST Short Test Fail
Error Code - 0141
MSG: Error Code 2000-0141
MSG: Hard Derive - No derive detected
The given error code and message can be used by dell technical support to help diagnose the problem
-------------------------------------------------------------------------------------------------

as per the error mentioned above I think my hard disk is not being read at the time of boot. it also does not shows in bios. BIOS is showing Fixed HDD - None.


I will try to get it resolved by dell technical person but if anybody is having any idea to resolve similar issue please reply thanks.
 
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