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Windows Vista wont accept my router password

Discussion in 'Windows Vista' started by Thegamer, Feb 2, 2013.

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  1. Thegamer

    Thegamer Thread Starter

    Joined:
    Jan 29, 2013
    Messages:
    68
    Hi
    I have an old laptop running windows vista, and I have recently changed my ISP from aol to virgin. This particular laptop wont connect to the internet, it can identify my virgin superhub but when it comes to entering the password it wont accept the password as a proper password. It says that passwords are 8-12 characters long and has numbers in it, my password is 8 characters long but doesnt have a number. However no other computer or electronic device in the house has had any problems is there any way to rectify this situation without having to change the password and re-enter it on all my computers?
    Any help would be greatly appreciated
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,845
    First Name:
    Terry
    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Identify your network if it is not obvious.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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