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windows Vista

Discussion in 'Windows Vista' started by [email protected], Jul 14, 2007.

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  1. pentytree@aol.cm

    [email protected] Thread Starter

    Joined:
    Jul 14, 2007
    Messages:
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    When i close down Vista it stalls and I am left with a blank screen for a few minutes thenit turns to blue with various hieroglyphics. I can then only close by pressing the On/Off button. Dell tells me it is a fault with Windows Vista OS and I need to remove all my programs and data and re-nstall. As I have only had the Laptop for a month I wonder if anybody else has had this problem and knows how to resolve it?
     
    [email protected], Jul 14, 2007
    #1
  2. Courtneyc

    Courtneyc

    Joined:
    Dec 6, 2003
    Messages:
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    It's not Vista. It's the drivers for your video card. Find out what card you are using with a program like SIW (System Information for Windows) and go directly to the manufacturer's website to get the updates.

    Don't use any hardware updates from Microsoft.

    Courtney sends...
     
    Courtneyc, Jul 14, 2007
    #2
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