windows Vista

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When i close down Vista it stalls and I am left with a blank screen for a few minutes thenit turns to blue with various hieroglyphics. I can then only close by pressing the On/Off button. Dell tells me it is a fault with Windows Vista OS and I need to remove all my programs and data and re-nstall. As I have only had the Laptop for a month I wonder if anybody else has had this problem and knows how to resolve it?

 

[Courtneyc]

It's not Vista. It's the drivers for your video card. Find out what card you are using with a program like SIW (System Information for Windows) and go directly to the manufacturer's website to get the updates.

Don't use any hardware updates from Microsoft.

Courtney sends...