Windows warning message

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woodman38

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Jan 3, 2013
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The warning message reads:

The file you opened cannot be opened. Make sure that it is not currently being used
by another program or read-only file.

The windows error was "The file exists".

This error occurs when I am trying to update my payroll while in Quickbooks. This error
locks the computer and it has to be shut down to begin use again.
 

Macboatmaster

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woodman38
Welcome to tech Support Guy
Please click on the link and post the information
http://static.techguy.org/download/SysInfo.exe

also telling me the make and full model and version if it is a branded computer eg Dell Toshiba HP etc


additionally try this
Error: The file you specified cannot be opened, when you open QuickBooks




You see the following error message when trying to open the QuickBooks company file on a Windows computer:
The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read-only file. The Windows error is: The file exists.​
Why this is happening
Restart the computer and toggle User Account Control settings if appropriate. If the problem still occurs QuickBooks may need to be repaired and/or reinstalled.
How to fix it
To resolve this issue, first try to open a sample file. If the sample file returns the same error message, you may need to restart your computer or toggle User Account Control depending on your version of Windows:
  • Windows XP:
    1. Close QuickBooks and all other applications.
    2. Restart the computer.
    3. Open QuickBooks and try to open the program again.
  • Windows Vista:
    1. Click the Windows icon button (Start), and choose Control Panel.
    2. In the Control Panel window, click User Accounts or User Accounts and Family Safety.
    3. In the User Account window, click User Accounts.
    4. Click the link Turn User Account Control on and off.
    5. If the Use User Account Control (UAC) to help protect your computer checkbox is selected, clear it, and click OK.
    6. If you are prompted to restart the computer, click Restart Now.
    7. Repeat Steps 1 through 6, making sure that the checkbox Use User Account Control (UAC) to help protect your computer is cleared.
    Note: Selecting the checkbox displays the message "The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read-only file." If you are prompted to restart the computer, click Restart Now.

    Windows Vista users might need to right-click the QuickBooks shortcut, and then choose Run as Administrator.
  • Windows 7:
    1. To open User Account Control Settings, choose Start > Control Panel.
    2. In the search box, enter UAC, and then click Change User Account Control settings.
    3. Do one of the following:
      • Turn off UAC: Move the slider to the Never notify position, and then click OK. If you are prompted for an administrator password or confirmation, enter the password or provide confirmation. You need to restart your computer for to turn off UAC.
      • Turn on UAC: Move the slider to choose when you want to be notified, and then click OK. If you are prompted for an administrator password or confirmation, enter the password or provide confirmation.
 

Macboatmaster

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woodman38
You joined Tech Support Guy on 3 Jan and asked for advice
A reply to your request was made just 12 minutes after you posted
A response from you, would be appreciated.
 
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