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windows will not boot past the "starting windows" screen.

Discussion in 'Windows 7' started by ThomasParas, Jan 25, 2011.

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  1. ThomasParas

    ThomasParas Thread Starter

    Jan 25, 2011
    problem: windows will not boot past the "starting windows" screen. The processor gets really hot as if its trying to do something but it never makes it to the desktop.

    When I launch startup repair, the automatic startup repair tool always fails to fix the problem (surprise)
    When I view the problem details, I get this:

    Problem Signature:
    Problem Event Name: StartupRepairOffline
    Problem Signature 1: 6.1.7600.16385
    Problem Signature 2: 6.1.7600.16385
    Problem Signature 3: unknown
    Problem Signature 4: 55
    Problem Signature 5: AutoFailover
    Problem Signature 6: 1
    Problem Signature 7: NoRootCause
    OS Version: 6.1.7600.
    Locale ID: 1033

    My computer: Compaq Presario Cq62-238DX Notebook
    Windows Home Premium

    Ran chkdsk, no problems
    tried a clean boot (no startup programs), did not get past windows startup screen
    it boots into safe mode just fine, but I don't know what to do from there
    tried repairing the boot sector. That didn't work.

    Not sure where to take it at this point. Please help.
  2. Gouthaman


    Jan 26, 2011
    Did you try the Windows 7 DVD. It has a repair option too. (I'm not sure which repair you are referring to).

    In my experience the repair option in the Windows 7 DVD fixes pretty much everything. If you have tried this and the problem still persists, I'm afraid that this could be a hardware problem. See if you can take it to the service center.
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