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windows will not boot past the "starting windows" screen.

Discussion in 'Windows 7' started by ThomasParas, Jan 25, 2011.

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  1. ThomasParas

    ThomasParas Thread Starter

    Joined:
    Jan 25, 2011
    Messages:
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    problem: windows will not boot past the "starting windows" screen. The processor gets really hot as if its trying to do something but it never makes it to the desktop.

    When I launch startup repair, the automatic startup repair tool always fails to fix the problem (surprise)
    When I view the problem details, I get this:

    Problem Signature:
    Problem Event Name: StartupRepairOffline
    Problem Signature 1: 6.1.7600.16385
    Problem Signature 2: 6.1.7600.16385
    Problem Signature 3: unknown
    Problem Signature 4: 55
    Problem Signature 5: AutoFailover
    Problem Signature 6: 1
    Problem Signature 7: NoRootCause
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    My computer: Compaq Presario Cq62-238DX Notebook
    Windows Home Premium

    Ran chkdsk, no problems
    tried a clean boot (no startup programs), did not get past windows startup screen
    it boots into safe mode just fine, but I don't know what to do from there
    tried repairing the boot sector. That didn't work.

    Not sure where to take it at this point. Please help.
     
  2. Gouthaman

    Gouthaman

    Joined:
    Jan 26, 2011
    Messages:
    139
    Did you try the Windows 7 DVD. It has a repair option too. (I'm not sure which repair you are referring to).

    In my experience the repair option in the Windows 7 DVD fixes pretty much everything. If you have tried this and the problem still persists, I'm afraid that this could be a hardware problem. See if you can take it to the service center.
     
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