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Windows Wireless Service cant start (windows 7)

Discussion in 'Networking' started by wywy, Sep 2, 2012.

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  1. wywy

    wywy Thread Starter

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    hello, recently i booted my computer only discover that windows wireless service wasnt running, immediately i turned on my laptop to search around on google for a few hours,
    so i went to my services, tried to start wlan autoconfig and it simply wont start and i get error 1747.
    i have checked that the dependencies are running but am not so sure about nativewifi filter or the ndis usermode i\o protocol.
    ive also check the value of h_key_local_machine\system\currentcontrollset\services\ndisuio\start and it is 3
    if someone could help me to resolve this problem i'd really appreciate it.

    thanks for you time,
    Wyatt
     
  2. JennyJackson01

    JennyJackson01 Account Closed

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    Hiya Wyatt and welcome to TSG.

    It sounds like the winsock entry could be corrupt. Try this:

    1. Open up the command line utility and enter:

    netsh winsock reset catalog (resets winsock entries)
    netsh int ip reset reset.log hit (resets TCP/IP stack)

    2. Reboot your PC

    If you could reply in this thread as to whether it worked, it`d be appreciated.

    Jenny
     
  3. wywy

    wywy Thread Starter

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    hello and thanks for the welcome, i attempted these cvarious resets in the cmd promt after starting it as an administrator, and it seems that it wouldnt recognize past netsh for any of the commands. thanks for the suggestion though,
     
  4. TerryNet

    TerryNet Moderator

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    Terry
    Hoping that Jenny's suggestion that stack repairs may help, here are the commands for Windows 7 ...

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  5. wywy

    wywy Thread Starter

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    i entered the commands and restarted only to find it didnt take the intended effect :( any more suggestions?
     
  6. TerryNet

    TerryNet Moderator

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    I know nothing about the problem, but would try sfc /scannow.
     
  7. wywy

    wywy Thread Starter

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    ok i ran the scan, it came up 100% complete without any uncommon messages or errors. :\
     
  8. wywy

    wywy Thread Starter

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    bump, pls help
     
  9. Techy1234

    Techy1234

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    Hello wywy

    Try to do the following and report back:
    Click Start, type services.msc, then press Enter.
    Scroll down to "WLAN AutoConfig" and right click on it and select Properties. Set it to Automatic and not Disabled, and press the Start button, then click OK.
    That should start the service.

    Please report back any error you may recieve including the error code.
     
  10. wywy

    wywy Thread Starter

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    i have already tried this, it was my first method of attempting to fix the problem
     
  11. Techy1234

    Techy1234

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    Did you recieve any error code from the system in relation to it. It would be useful to help find the solution.
     
  12. wywy

    wywy Thread Starter

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    when i tried to start the process is came up with error 1747 and a detail about the dependancies
     
  13. Techy1234

    Techy1234

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    Can we see the services you have running.

    The error you have is probably indicating that a service which the wireless relies on has not started.


    --------------------------------------------------------------

    Status of Services

    We would like to see some status information for each of the services listed below.

    To do this goto

    Start> Run {search bar in Vista/W7}> type CMD to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    Type the following command
    SERVICES.MSC

    OR
    Control Panel>
    Administrative Tools>
    Services>

    then for each of the services listed below - Please post back the following status information;
    If the service is set to Started or Stopped
    and
    If the service is set to Automatic or Manual
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations only)
    • WLAN AutoConfig (Windows 7 & Vista wireless configurations only)
    • Workstation


    If any of those services are not started/running,
    then right click on the service
    then from the menu choose properties and now check the dependencies.

    for each dependancy entry - Check each of one of the dependencies and see which one is preventing the service from running/starting.

    ---------

    Also to help us identify what may be causing the issue
    Check the event log, there may be clues to what is failing. To do that
    Start >
    control panel >
    administrative tools >
    event Viewer>
     
  14. wywy

    wywy Thread Starter

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    • COM+ Event System (for WZC issues) started automatic
    • Computer Browser started automatic
    • DHCP Client started automatic
    • DNS Client stopped automatic (whentried to run it come up with error 11003 :a non recoverable error occured during a database lookup.
    • Network Connections started automatic
    • Network Location Awareness stopped automatic (could not start on local computer)
    • Remote Procedure Call (RPC) started automatic
    • Server started automatic
    • TCP/IP Netbios helper starting automatic
    • WLAN AutoConfig stopped automatic
    • Workstation started automatic
     
  15. Techy1234

    Techy1234

    Joined:
    Aug 22, 2012
    Messages:
    100
    It seems you have some issues with the services.

    Try the following steps:
    Go to Start type Command Prompt (in the Start Search field), then right click on Command Prompt which appears in the program list, and click Run as administrator.
    Type sfc /scannow and hit enter.

    This will check the integrity of the windows file system and replace any missing or damaged system files. Try it and reboot and see if it resolves the issue.
     
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