1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows XP “stop error” blue screen

Discussion in 'Windows XP' started by lova3357, Jan 20, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. lova3357

    lova3357 Thread Starter

    Joined:
    Dec 7, 2005
    Messages:
    3
    My computer is constantly restarting by itself. When this happens a blue screen appears saying a "stop error" has occurred. When I send the error report, Microsoft tells me it is because of software was not installed properly. The thing is I have not installed any new software lately.
    Any suggestions will help- Thanks

    Also, when the blue screen pops up it says:

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    DRIVER_IRQL_NOT_LESS_OR_EQUAL
     
  2. awalker0878

    awalker0878 Removed by request

    Joined:
    Dec 16, 2005
    Messages:
    407
    can you post the enter message from bsod (blue screen of death)
     
  3. lova3357

    lova3357 Thread Starter

    Joined:
    Dec 7, 2005
    Messages:
    3
    This is exactly what the blue screen said:

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow theses steps:

    Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

    If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable component, restart your computer. Press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical Information:

    ***STOP: 0x000000D1 (0x00000000,0x000000FF,0x00000000,0x00000000)

    Beginning dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance.
     
  4. awalker0878

    awalker0878 Removed by request

    Joined:
    Dec 16, 2005
    Messages:
    407
    there is no file ASSOCIATED with this bsod weird. I will research the error codes thanks.
     
  5. awalker0878

    awalker0878 Removed by request

    Joined:
    Dec 16, 2005
    Messages:
    407
    do you have SP1 or SP2 (Service Pack)?
     
  6. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    How old is the computer?

    There is an ongoing issue with several motherboard makes where that capacitors leak and fail, this is but one of the errors that randomly occur.

    It could also be driver software related.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/435786

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice