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Windows XP and USB ports

Discussion in 'Hardware' started by gventrella, Feb 9, 2003.

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  1. gventrella

    gventrella Thread Starter

    Nov 21, 2001
    Hi all. Hope someone's got some wisdom on this out there; tech support is useless elsewhere.

    I am running Windows XP on a Gateway system; this is a recent upgrade from Windows Me. The system has 2 USB ports in the front and 3 in the back. The back ports seem to work fine; my mouse/keyboard and cable modem are attached there. I have been trying to get a printer and a Palm cradle attached to the front; despite numerous attempts and frustrations and cursing, the Add New Hardware Wizard always freezes. My system has no serial or parallel ports, so I have to use converter cables, one for each of the devices. I have contacted tech support for Gateway and Belkin(converter cable manufacturer)- no help. I have made sure I have all updated drivers.

    So this is the glory of plug-and-play?? Anybody have similar woes or any wisdom?

  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    Is your printer parallel? If so just buy a parallel PCI card instead of using converters. I've never used converter cables for usb to serial and don't know how well they work and doubt all devices work on them, plus they seem very pricey.
  3. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    For around $25-30, you can have a dual port PCI serial board, and probably no more than $20 for a PCI parallel port. I'll have to go with the previous poster's suggestion to use the correct hardware for the job. And, next time, don't buy a Gateway! :D
  4. Hamill


    Jul 9, 2001
    I would buy a usb hub and connect it on one of the working usb ports and then connect the devices needed via usb. usb can support upto 127 devices so connecting all of them will not be an issue.
  5. MakrObi


    Feb 10, 2003
    It could be two other things. I've had a lot of motherboard/OS conflicts with gateways. It could also be doing an upgrade from ME. I've seen this to be a problem plenty of times before as well. Usually, going from a clean install instead of an update is the best bet i feel.
  6. Richardhtml


    Feb 10, 2003
    The Front Panel USB must attach to an auxiliary USB area on your motherboard, have you opened the case to ensure they are plugged in?
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