1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows XP automatic updates

Discussion in 'Windows XP' started by TKOlson, Mar 25, 2008.

Thread Status:
Not open for further replies.
  1. TKOlson

    TKOlson Thread Starter

    Sep 30, 2007
    I'm running windows XP. I just updated my subscription to Norton anti virus and some how while I was installing it I got my Windows automatic updates turned off. And my Norton alerts me to this every time I boot up. The problem I have is when I go to the Automatic update area all the options are grayed out and I can't turn on the auto update. I am the only user for this computer and should have admin. control. But I have tried booting in safe mode and logged in as Administrator but the options are still grayed out. Any suggestions?
  2. ozrom1e


    May 15, 2006
    Try this:

    There are a number of things that can break Windows Update in Windows XP, including performing a repair/reinstall. For a fix, try these next steps:

    Open Notepad or WordPad and copy/paste the following text:

    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 atl.dll
    regsvr32 wucltui.dll
    regsvr32 wups.dll
    regsvr32 wuaueng1.dll
    regsvr32 wucltui.dll
    regsvr32 wups.dll
    regsvr32 wuweb.dll
    regsvr32 wups2.dll
    regsvr32 msxml.dll
    regsvr32 msxml3.dll
    regsvr32 msxml2.dll
    regsvr32 qmgr.dll
    regsvr32 qmgrprxy.dll

    Save the file to your desktop as UpdatesFix.cmd (you'll have to click the "Save As Type…. Dropdown arrow on the right of the selection window and select "All Files" before you click the Save button).

    If you'd rather not try the batch file, you can enter each line in the Run box one at a time and click OK after each one.

    Double-click the UpdatesFix.cmd file; a command window will open, and you'll see a series of dialogue boxes saying DLLRegisterServer in *.dll succeeded. Click OK to step through the process.
    Once all the dll's have been successfully reregistered visit the Windows Update site and try the Windows updates again to see if it works correctly.
    Often you will have to download and install Windows Installer 3.1 and the Windows Genuine Advantage tool before you can download any more updates.
    Windows Installer 3.1
    Redistributable (v2) For Windows 2000 Service Pack 3; Windows 2000 Service Pack 4; Windows Server 2003; Windows XP; Windows XP Service Pack 1; Windows XP Service Pack 2

    An update for Windows Installer 3.1 is available for Windows Server 2003 SP1 and for the 64-bit editions of Windows XP

    On rare occasions, a reregister will fail; in such cases, run sfc /scannow (have your OS CD handy) and then try again.

    Other times, the reregistering will succeed, but Windows Update still fails. This can occur if the temporary folders of Windows Update have been corrupted. You can refer to these steps to rename these folders. Be assured the folders will be created again when you visit the Windows Update site again.

    1. Click Start, Run, type: cmd and press Enter. Run the following command in the opened window:

    net stop wuauserv

    2. Click Start, Run, type: %windir%\SoftwareDistribution and press Enter to open the temporary folder of the Windows Update engine. Then, rename the following two subfolders:


    For example, rename DataStore to DataStore-old, and Download to Download-old.

    3. Click Start, Run, type: cmd and press Enter. Run the following command in the opened window:

    net start wuauserv

    After you rename the above folders, please restart the computer in normal mode and visit the Windows Update site again.

    If you are still having problems, post the specifics on this forum, and we will see if we can help.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/697139

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice