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Windows XP - black screen

Discussion in 'Windows XP' started by MidnightSun, Jan 21, 2011.

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  1. MidnightSun

    MidnightSun Thread Starter

    Joined:
    Jan 21, 2011
    Messages:
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    Okay, so I'm new around here and tech stuff just doesn't agree with me.
    So, I have windows XP and when I open the computer it just goes through it's normal start up and then it goes to the blue page thing that shows you the multiple accounts if you have two or more which I don't, I was jsut trying to make it more clearer ==
    anyway, it doesn't have genuine windows, ever since we had a virus and got it removed it's been non genuine.

    It tells me to click either resolve now or resolve later, in previous times I have pressed resolve now but it never lets me download the thing I need to it just doesn't even show up so I've stuck with resolve later. Well, now it doesn't matter any more, whether I press resolve now or later the screen then goes black, has the start up music and shows the cursor but that's all. I can't get further than that :(

    what do I do?! :eek:
     
  2. DerekC

    DerekC

    Joined:
    Jan 10, 2005
    Messages:
    1,705
    Welcome to TSG MidnightSun.

    Sorry to say, but if it's not Genuine, then we cannot assist you. Please see the Site Rules.
     
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