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Windows XP does not recognise CD's/DVD's

Discussion in 'Windows XP' started by dudefromdenmark, Dec 27, 2010.

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  1. dudefromdenmark

    dudefromdenmark Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    3
    Hello there guys.

    I am having issues with my Windows XP not recognising CD/DVD's in my CD/DVD drive.

    I have tried fixing it as mentioned in this post:
    http://forums.techguy.org/hardware/518714-solved-cd-dvd-drive-not.html

    That did, however, not work.

    I have tried:


    • Removing the CD/DVD drive from my computer, turning off and inserting again, without luck.
    • Using the CD/DVD drive in another computer - the CD/DVD drive worked.
    • Using another CD/DVD drive in the computer that does not work - the CD/DVD drive did NOT work.
    I have checked the following:


    • The CD/DVD drive is found in the BIOS.
    • The CD/DVD drive is found in "My Computer" folder.
    • The CD/DVD drive is recognized as hardware in the computer and Windows reports that it is working as it should.
    I usually do quite well solving computer issues, but I am left without a clue about what to do with this one.
    Help is much appreciated and I am desperate enough to try almost anything!

    Regards,
    dudefromdenmark

    UPDATE:
    I have now tried running Microsofts FixIt program that they suggest on their support page. This does not solve the issue. FixIt reports that the media on the disc is probably a different type than the CD/DVD drive can read - this is untrue, the CD/DVD has previously worked.
     
  2. JennyJackson01

    JennyJackson01 Account Closed

    Joined:
    Apr 3, 2010
    Messages:
    638
    Hiya dudefromdenmark.

    Just a shot in the dark but try this as it`s worked for me on ocassions.

    1. In Device Manager, open up the DVD/CD-ROM drives by clicking the + sign.
    2. Right-click the drive in question and uninstall it (in a lappy, it`ll probably be the only one there).
    3. Now right-click on the very top entry (the name of the computer) and scan for hardware changes and leave it to re-install the drive. Now reboot and see if it`s done the trick.

    Regards
    Jenny
     
  3. dudefromdenmark

    dudefromdenmark Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    3
    Hey there Jenny.

    I've done as suggested but there is, unfortunately, still no response from the CD/DVD drive.

    Any other ideas?
     
  4. dudefromdenmark

    dudefromdenmark Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    3
    Has no one else had this issue?
     
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