Windows XP does not recognise CD's/DVD's

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dudefromdenmark

Thread Starter
Joined
Dec 27, 2010
Messages
3
Hello there guys.

I am having issues with my Windows XP not recognising CD/DVD's in my CD/DVD drive.

I have tried fixing it as mentioned in this post:
http://forums.techguy.org/hardware/518714-solved-cd-dvd-drive-not.html

That did, however, not work.

I have tried:


  • Removing the CD/DVD drive from my computer, turning off and inserting again, without luck.
  • Using the CD/DVD drive in another computer - the CD/DVD drive worked.
  • Using another CD/DVD drive in the computer that does not work - the CD/DVD drive did NOT work.
I have checked the following:


  • The CD/DVD drive is found in the BIOS.
  • The CD/DVD drive is found in "My Computer" folder.
  • The CD/DVD drive is recognized as hardware in the computer and Windows reports that it is working as it should.
I usually do quite well solving computer issues, but I am left without a clue about what to do with this one.
Help is much appreciated and I am desperate enough to try almost anything!

Regards,
dudefromdenmark

UPDATE:
I have now tried running Microsofts FixIt program that they suggest on their support page. This does not solve the issue. FixIt reports that the media on the disc is probably a different type than the CD/DVD drive can read - this is untrue, the CD/DVD has previously worked.
 

JennyJackson01

Account Closed
Joined
Apr 3, 2010
Messages
638
Hiya dudefromdenmark.

Just a shot in the dark but try this as it`s worked for me on ocassions.

1. In Device Manager, open up the DVD/CD-ROM drives by clicking the + sign.
2. Right-click the drive in question and uninstall it (in a lappy, it`ll probably be the only one there).
3. Now right-click on the very top entry (the name of the computer) and scan for hardware changes and leave it to re-install the drive. Now reboot and see if it`s done the trick.

Regards
Jenny
 

dudefromdenmark

Thread Starter
Joined
Dec 27, 2010
Messages
3
Hey there Jenny.

I've done as suggested but there is, unfortunately, still no response from the CD/DVD drive.

Any other ideas?
 
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