windows xp freezes

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ltabor

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Jan 4, 2006
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When I start Windows XP, (starting this morning) it starts up as usually, but the desktop appears very quickly and I am unable to start/access anything :eek: . The mouse icon does not appear, the keyboard doesn't work (even though the num lock light is on), I am unable to open anything including the window logo key, start up...etc.
I've tried to go into setup (f12), also ran diagnostics everything shows up "passing", but still unable to access anything on the computer.
I've tried to unplug the power cord and restart...still goes through the motion of starting (windows welcome screen, etc) then the desktop appears rather quickly and then it just seems to "freeze/lock up".
Thanks for any help you can give me!
 
Joined
Aug 17, 2003
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Start in safe mode, select safe mode without networking and see if it loads OK in that mode.

To get to that mode tap F8 twice per second from power-up until you see a safe mode menu.
 

ltabor

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Joined
Jan 4, 2006
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4
when I start in safe mode, I receive a windows message that requires an "ok" or "cancel", I cannot respond since the mouse and keyboard do not respond.
I ran diagnostics (f10) and everything passes...when I press (f8), and begin to enter the safe mode (black screen) it says keyboard is not detected.
Thanks for any further help!!
 

ltabor

Thread Starter
Joined
Jan 4, 2006
Messages
4
Ok...able to access desktop and now the error msgs. read:
windows\system32\winrnr.dllm, windows\system32\rasadhlp.dll and windows\syten32\wsgtcpp.dll unrecognized something....
Thanks for the welcome and also for the help!
 

ltabor

Thread Starter
Joined
Jan 4, 2006
Messages
4
It reads "is not a valid windows image. Please check this against your installation diskette".
And I cannot find my installation diskette...Thanks again
 
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