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Windows XP in 2017....

Discussion in 'Windows XP' started by karabeara2791, Mar 4, 2017.

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  1. karabeara2791

    karabeara2791 Thread Starter

    Joined:
    Mar 4, 2017
    Messages:
    1
    I have an old compaq laptop that uses windows xp. When I turned it on and connected to the internet it didn't go to any websites. Can I still use this computer? If so, How do I get online? Also, How do I upgrade to a newer version of windows?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,623
    First Name:
    Wayne
    Upgrading windows is probably NOT financially economic.
    The machine is old and likely to fail soon.
    The hardware may not have drivers for the modern software.
    I would suggest purchasing a new PC.

    XP is nolonger support and most browsers are unsupport.
    Websites often wont load on the Browsers supported by XP

    Now if you want to get online with the XP machine

    Lets see an ipconfig /all - see below
    DO a tcp/ip reset - see below

    How is the machine connected to the router , by wireless or cable ?

    What firewall / security suite or anti-virus do you currently have on the Computer - or have you ever had on the Computer in the past. Note: most Computers come with a demo version pre-installed.

    Any trial ware/ Demo versions - like Norton, Kaspersky or Mcafee which are often now pre-installed on Computers
    Or any other free security suites like Zonealarm, AVG , Webroot etc
    ------------------------------------------------------------------------
    ipconfig /all


    We would like to see the results from an ipconfig /all - Please post back the results in a reply here.

    If you cannot access the internet with this PC
    You will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
    If you do not have another PC
    Do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries​

    For Windows 8 or Windows 10
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
    Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin)

    For windows version, XP, Vista, W7
    Hold the Windows key and press R
    Now type CMD
    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
    TCP/IP stack repair options for use with Windows XP with SP2/SP3


    Start, Run, CMD to open a command prompt box
    (A new dialogue box - black with white font, will appear on the screen ):

    In the command prompt window that opens, type the following commands:

    Note: Type only the text in bold and red for the following commands.

    Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log and press enter

    Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog and press enter

    ReStart (reboot) the machine.

    Please note and post back - if you receive the following message :-
    Access is Denied

    please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Details also here
    http://support.microsoft.com/kb/299357
    also the link has a Microsoft Fix it , which will do the above for you

    ------------------------------------------------------------------------
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    77,534
    First Name:
    Frank
    What's the model name and complete model number of that Compaq laptop?
    What's the exact part/product number(P/N) on it?

    IE8 in Windows XP is very outdated and is no longer supported by most websites.
    Google Chrome no longer supports Windows XP.
    Mozilla Firefox will soon be dropping support for Windows XP.
    You need to get a newer and faster computer that comes with Windows 7 or Windows 10.
    There are tons of refurbished ones out there that you can buy for $200 - $400 U.S..

    ---------------------------------------------------------------
     
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