1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows XP not connecting using USB Wifi

Discussion in 'Networking' started by hoops82, Apr 27, 2010.

Thread Status:
Not open for further replies.
  1. hoops82

    hoops82 Thread Starter

    Joined:
    Apr 26, 2010
    Messages:
    1
    Hi everyone

    Newbie so please be gentle :) I hope this is in the correct forum, please advise if not.

    I am running Windows XP SP2 on a Packard Bell DC5100 MiniTower and have recently purchased a USB Wifi Dongle to use with my Sky Broadband router (which is located in another room unfortunately).

    When I plug the USB Device in, the icon in the system tray (bottom right hand corner of the screen) says that I am connected and have an excellent connection (as it would look on a laptop for instance when connected). However, when I then try and launch internet explorer I get the usual "this page cannot be found" screen and no amount of troubleshooting seems to work.

    Over the years I have had several modems/devices installed and I fear I may have wiped some or all of the internet settngs when removing these previously. The device works, I think its just that my PC (or indeed I) cannot work out how to find/use it to connect to the internet.

    I apologise for the slightly sketchy details but I am doing this at work and from memory. Is there a way I can reinstall all my windows modem drivers for example (or get to a default state) without doing a system wipe? Or would it just be a case of having to find some specific drivers?

    The issue seems to be a generic one (i.e. not related to the brand of USB device) hence why I haven't included details. However, if anyone could shed any light on this it would be greatly appreciated.

    I'm reasonably confident doing stuff to my PC just as long as I know what I have to do if that makes sense :)

    Thanks in advance
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,421
    First Name:
    Wayne
    I will move to networking forum, you should get more help there
    why do you say this

    It maybe a firewall blocking - or wireless security issue but lets start here
    would you do the following

    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    {Ping Tests}

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.191.93.53
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------

    {Device Manager}
    Post back the results in device manager
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    ------------------------------------------------------------------------
    Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Then run the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/919542

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice