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Windows XP on laptop is slowing

Discussion in 'Windows XP' started by Drew_at_home, Sep 23, 2003.

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  1. Drew_at_home

    Drew_at_home Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
    11
    On a Toshiba Laptop, 1800, using XP Home, Internet exploring seems to have slowed to a crawl, shut down also seems to take longer. "Spybot" and "Adaware" turned up nothing - and a virus check showed no viruses - I don't know how to acurately interpret a "hijack this" log report - although nothing really jumps out at me.
    Also - while I have you -- an unrelted problem from the start - using Quicken, changing the sounds doesn't "hold" no matter what I have tried -- is it a quirk that won't go away, Windows blames Quicken, Quicken blames Toshiba and/or Windows etc...

    Thanks for the help,
    Andy K
     
  2. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Do this in order:

    1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

    2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot. Make sure to get the updates for SpyBot.

    3) Update and run your Anti-Virus program (NAV or MacAfee), if you don't have an Anti-Virus program installed on your PC use one of the free ones here:
    http://www.pandasoftware.com/activescan/

    http://housecall.trendmicro.com

    http://www.ravantivirus.com/scan/

    4) Read http://www.tomcoyote.org/hjt/ then download and install HiJackThis. Open up HiJackThis and click "Scan". After you do so click "Save Log" and save it to your desktop. Exit HiJackThis and open the log you created on your desktop and copy every thing in the log and paste it and post it.

    Hope this helps! :D
     
  3. Drew_at_home

    Drew_at_home Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
    11
    Ran NAV - didn't find anything - ran Panda, didn't work, "Housecall" found and removed a worm and I regret not writing down which one it was.... sorry .... also ran "Ravantivirus" - nothing found.
    Laptop is much faster now - as well as the other computers on the home network.
    Below is my "Hijack this log", I don't see anything, but do you see anything suspicious or "useless"?
    Thanks for all the help, I appreciate it.
    Andy K
    Logfile of HijackThis v1.95.0
    Scan saved at 11:02:36 AM, on 24/09/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\WINDOWS\LTSMMSG.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Microsoft Office\Office\outlook.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Cool Search\HijackThis.exe
    C:\Program Files\Cool Search\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://mysask.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.mysask.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL=http://www.mysask.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page=C:\WINDOWS\System32\blank.htm
    O1 - Hosts: 69.61.23.2 www.ford-trucks.com
    O1 - Hosts: 142.205.233.80 easyweb.tdcanadatrust.com
    O1 - Hosts: 142.165.21.8 mysask.sympatico.ca
    O1 - Hosts: 206.204.52.6 security1.norton.com
    O1 - Hosts: 208.38.45.175 www.symantec.com
    O1 - Hosts: 142.205.209.230 www.tdcanadatrust.com
    O1 - Hosts: 66.135.192.135 cgi.ebay.com
    O1 - Hosts: 24.137.12.200 forums.techguy.org
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [QuickFinder Scheduler] c:\Corel\Office7\Shared\QFinder7\QFSCHED.EXE
    O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [TweakDUN] C:\Program Files\TweakDUN\tweakdun.exe splash
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
    O4 - HKCU\..\Run: [TweakMeter] C:\Program Files\TweakDUN\TweakMeter.exe
    O4 - Global Startup: Network Device Switch.lnk = ?
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
    O4 - Global Startup: Quicken Startup.lnk = ?
    O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
     
  4. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Everything to me looks fine in the HiJackThis log. Weird how HouseCall found a worm, but NAV didn't. Have you updated your NAV lately?

    Is your internet running a lot better now?
     
  5. Drew_at_home

    Drew_at_home Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
    11
    I believe I did an on-line scan from Symantec, I could have very easily screwed something up/did it wrong -

    Internet is running better now -

    NAV is not running well on my desktop - missing files won't allow it to be removed so I can re-install it - I did try just re-installing it, for now I just don't have the time to research it and clean it up - will probably be a weekend project - will get my 17 year old to tackle it first.

    On another note - do yo uknow much about how Toshiba alters XP for their laptops -
    In an earlier post I was asking about why the sound schemes are really flakey, don't really keep any changes you make especially with Quicken. Is is safe to remove Toshibas "version" of XP and simply re-install a fresh veersion - since everything else works pretty much okay, until I get a conclusive answer - I'll leave it as is, my motto is, if it works, don't fix it.....

    Thanks again - this is a great service.
    Andy K
     
  6. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Not sure with the Toshiba sound, I can look into it.
     
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