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Windows XP Pro Backup Utility Problem - PLEASE HELP

Discussion in 'Windows XP' started by kristenalane, Jan 4, 2010.

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  1. kristenalane

    kristenalane Thread Starter

    Joined:
    Jan 4, 2010
    Messages:
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    Hi,

    I have Windows XP Pro. Every time the Backup Utility program runs an error pops up and says that the program has encountered a problem and needs to close. Is there a way to stop this message from popping up? Please help!

    Thank you so much!
    Kristen
     
  2. sp3851

    sp3851

    Joined:
    Jan 4, 2010
    Messages:
    145
    You may want to close all files - including Turning off any Virus and Spyware programs.
    After you make sure all files are closed. Try the backup process again
    If the backup hits a file that is in use then you will get this error
     
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