Windows XP Pro MSI Installer install/uninstall failures

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na2439

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Dec 31, 2005
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:) I recently Defraged my hard drive and came up with a few problems after the process was done. My problem was I could not install or uninstall any programs that depended on the MSI installer engine. At the same time I was not able to start up any Anti-virus and Spyware programs I had been using. I found the problem and I'd like to share it with it with everyone. I could not find any solutions on the net so I was stuck till I remembered about the Event Viewer log. Here are the steps I took to find out what the problem was.

1.) I checked the Event Viewer in Admin Tools and it had this error description: Event ID 4689 " The run-time environment has detected an inconsistency in its internal state. This indicates a potential instability in the process that could be caused by the custom components running in the COM+ application, the components they make use of, or other factors. Error in d:\qxp_slp\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 800706ba: InitEventCollector failed" It mentioned something about the COM+ system so I check something else.

2.) I opened up the Component Services in the Admin Tools area. Then I clicked on Component Services -> Computers -> My Computer. I then clicked on COM+ Applications and it opened up fine. I then clicked on DCOM Config and right away it showed a warning message saying that a file fragment was created by the Defrag process and if I would like to restore the fragment. I clicked on YES and a few more warnings popped up with the same message.

After all that was done, I restarted my computer and everything worked fine as before. I hope this info is helpful.
 
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