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Windows XP Problem: Doesn't allow me to access/delete folder

Discussion in 'Windows XP' started by HalleluYAH, Sep 28, 2008.

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  1. HalleluYAH

    HalleluYAH Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    45
    I just bought a used computer (which is installed with Windows XP Pro). I've set up an Administrator account on that computer, but it will not allow me to delete a certain folder, which used to belong to the previous owner of the computer.

    The folder is an old user-account folder (it belonged to the previous owner of my computer).

    Please tell me how to delete the folder. So far, I've done the following things to delete it:
    1. Right-clicked the folder, and selected: "Delete"
    2. Right-clicked on the folder, selected: "Properties", and changed the "Security Settings" and modified the "Owner" privileges.
    3. Used File Shredder and tried to delete the folder with that program.

    In return, I got error-messages like this: "Some files are being used by another user" or "Unable to delete file or folder....Cyclic redundancy check"

    Basically whenever I tried to delete that folder I got messages that indicated that the files within that folder were being used via that other user-account.

    Please tell me step-by-step what I should to to delete that folder (should I start over, and reformat the computer HD?).

    I do not have an Windows XP Pro "Restore Disk".

    Thanks for your time & patience. I'd appreciate any good advice (instructions) from any of you.
     
  2. johnebadbak

    johnebadbak

    Joined:
    Feb 28, 2002
    Messages:
    1,731
    boot pc in safe mode and try again make sure your are the administrator..
     
  3. johnebadbak

    johnebadbak

    Joined:
    Feb 28, 2002
    Messages:
    1,731
    hold down F8 key on starting the machine till the safe mode menu shows.
     
  4. TheOutcaste

    TheOutcaste

    Joined:
    Aug 7, 2007
    Messages:
    9,028
    "I've set up an Administrator account on that computer"
    Did you create a User named Administrator, or create a User Account that is a Computer Administrator? (aka Member of the Administrators group)?

    When you say "modified the "Owner" privileges.", did you actually take ownership of the folder?
    How to take ownership of a file or folder in Windows XP

    Have you tried booting to safe mode, then deleting?

    Try using the User Profiles tool to delete the profile
    Right click My Computer
    Click Properties
    Click the Advanced tab
    Click the Settings button under User Profiles
    If the folder is listed, highlight it and click Delete

    "Cyclic redundancy check" -- This could be a disk error problem. Try running chkdsk
    Double click My Computer
    Right click the C: drive and click Properties
    Click the Tools tab
    Under Error checking, click Check Now...
    Under Check Disk Options, check both boxes, then click Start
    you get a message that exclusive access is needed, and it'll ask if you want to schedule a check. Click Yes

    Close all windows and reboot, and let the disk check run -- this could take several hours.

    HTH

    Jerry
     
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