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Windows XP Safe Mode - How do I revert to Norma Mode - URGENT HELP PLS!!

Discussion in 'Windows XP' started by nhaynes, Jul 27, 2004.

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  1. nhaynes

    nhaynes Thread Starter

    Joined:
    Jul 22, 2004
    Messages:
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    I've switched my laptop to safe mode so I can run a virus checker but now I can't log onto my machine. In safe mode my machine will not recognise my logon password that I normally use to connect both to mainframe and as a laptop.

    I change to safe mode by Running msconfig, then selecting safe mode.

    I've tried hitting F8 and selecting normal mode but it just keeps reverting to safe mode.

    My systems guys are saying they cannot get my machine out of safe mode as there was no logon password loaded on my original machine build???

    Can anyone advise me how I can restore normal mode before my systems guys wipe my C drive and start re-building my machine. Urgent help would be very much appreciated!

    Neil.
     
  2. rob.detablan

    rob.detablan

    Joined:
    Jul 27, 2004
    Messages:
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    Hi Neil, Robert here, ok just a couple of questions to clarify things a bit:
    1. are you able to get to your desktop in safe mode then get into your start menu and typing in the run menu the "msconfig.exe" option? (Basically backtracking what you did before the incident)

    2. If not have you tried to boot back up to the F8 list and select the "boot up last known good configuration...etc" ...something like that.. option?

    But more importantly this question comes to mind, what made it necessary to boot into safe mode on your desktop just to do a virus scan? But most importantly, was there anything else that you may have done during the time of this incident or immediately beforehand that might have otherwise caused your angst? I am simply trying to get a better understanding of what exactly happened as this will better determine a possible solution than to just proceed to an extreme one ie. reinstalling a fresh copy of Windows on your laptop. Let me know how it goes, if not, you can email me or post your questions if you have any problems at all. Good luck, Neil! =)
     
  3. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    You might try running MSCONFIG and put it back again.

    Also, you might try editing the BOOT.INI file and remove any unnecessary switches there was well.
     
  4. rob.detablan

    rob.detablan

    Joined:
    Jul 27, 2004
    Messages:
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    Good call Bob, thanks for the assistance =)
     
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