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Windows XP start-up screen reloads

Discussion in 'Windows XP' started by MichaelJD, Jan 5, 2013.

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  1. MichaelJD

    MichaelJD Thread Starter

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    First Name:
    Michael
    Good day to you all; When powering up my Windows XP the black XP screen with the blue indicating bars; this section restarts or reloads it seems to reload again with a black screen for 1 second between; this is before the welcome screen where it says loading the system.

    The following section was the advice given in an earlier post; I am wondering if this could be the simple answer.
    ……………………………………….
    Reboot in safe mode without networking - Tap "F8" while booting, and select that option.

    START / RUN, then type TEMP, and press ok.
    highlight and deleted all files. ignore files that will not delete. Close that window, then empty recycle bin.
    Repeat above, replacing TEMP, with PREFETCH.

    http://forums.techguy.org/windows-xp/716443-boot-screen-flickers.html
    ………………………………………………
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, are you then able to log in and reach the desktop?

    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ------
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
     
  3. MichaelJD

    MichaelJD Thread Starter

    Joined:
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    First Name:
    Michael
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 42 Stepping 7
    Processor Count: 2
    RAM: 3494 Mb
    Graphics Card: Intel(R) HD Graphics, 1024 Mb
    Hard Drives: C: Total - 299240 MB, Free - 169552 MB; D: Total - 5983 MB, Free - 2445 MB;
    Motherboard: Intel Corporation, DH61WW
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
    ................................................................

    Results of screen317's Security Check version 0.99.56
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    AVG 2013
    `````````Anti-malware/Other Utilities Check:`````````
    Spybot - Search & Destroy
    SUPERAntiSpyware
    CCleaner
    JavaFX 2.1.1
    Java 7 Update 9
    Adobe Reader 10.1.4 Adobe Reader out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    AVG avgwdsvc.exe
    AVG avgrsx.exe
    AVG avgnsx.exe
    AVG avgemc.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 0%
    ````````````````````End of Log``````````````````````

    Kind regards Michael
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    If you still have PC Cleaner Pro installed - uninstall it.

    Adobe Reader 10.1.4 Adobe Reader out of Date!
    Download the latest version of the above - uninstall old version - install the new.
    http://get.adobe.com/reader/
    At the above website - untick the Free McAfee scan before downloading Adobe.
    ------
    Click the Start button > Run > Type
    msconfig

    Click on the Start up tab.
    Write down carefully what is listed and post the list here.
    Or post a screenshot.
    http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
    ------
    Run System File Checker.
    http://dwightblackburn.com/winxp/
     
  5. MichaelJD

    MichaelJD Thread Starter

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    First Name:
    Michael
    I did a search for PC Cleaner Pro, there was no results at all.

    Uninstalled and installed latest adobe reader.

    I am unable to see "Manage Attachments" button under "Additional Options" have had a good look. Please advice further.

    I had already undertook sfc/ scanonce earlier this morning.

     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Click on the Go Advanced button.
    Then use the Manage Attachments button to upload it here.
     
  7. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
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    Or download SINO by Artellos.

    • Save SINO to your desktop and run SINO.exe.
    • Then please check the following checkboxes:
      Code:
      Startup Items
      
    • Once checked, hit the Run Scan! button and wait for the program to finish the scan.
    • A notepad window will pop up. Please copy all of the content into your next reply.
    Note: If you try to interact with the program once it’s started scanning it might appear to hang. The scan however will continue.
     
  8. MichaelJD

    MichaelJD Thread Starter

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    Michael
    I have uploaded 3 images showing start-up
     

    Attached Files:

  9. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Start > Run - Type
    msconfig
    Under the Start Up Tab.
    Untick all entries Except

    C:\Program Files\Avg

    Apply > Ok > Reboot your Pc.

    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry can be re-enabled using msconfig - if you decide that it needs to be
    http://netsquirrel.com/msconfig/msconfig_xp.html
    http://www.pacs-portal.co.uk/startup_search.php
    ------
    Let us know if changing the above - makes any difference at start up.
     
  10. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Uninstall Spybot - Search & Destroy - it used to be the best Spyware program, sadly no longer true.
    ------
    Download MalwareBytes to your desktop.
    Download the Free version.

    MalwareBytes

    Once downloaded to your desktop.
    Close all open browser windows.

    MalwareBytes
    Click on the Install icon - allow it to update during the install process.
    Start Malwarebytes Anti-Malware.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.
    ------
    You already have SuperAntiSpyware installed.
    Start SuperAntiSpyware.
    Let it update first.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
     
  11. MichaelJD

    MichaelJD Thread Starter

    Joined:
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    First Name:
    Michael
    Uninstalled Spybot - Search & Destroy

    Unchecked all entries Except C:\Program Files\Avg. This made no difference after a restart.
    ................................................
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 01/04/2013 at 08:53 AM
    Application Version : 5.6.1014
    Core Rules Database Version : 9821
    Trace Rules Database Version: 7633

    Scan type : Complete Scan
    Total Scan Time : 00:42:45

    Operating System Information
    Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
    Administrator

    Memory items scanned : 550
    Memory threats detected : 0
    Registry items scanned : 39513
    Registry threats detected : 0
    File items scanned : 54668
    File threats detected : 8

    Adware.Tracking Cookie
    C:\Documents and Settings\HP_Owner\Cookies\ZJI89XRO.txt [ /account.samsung.com ]
    C:\Documents and Settings\HP_Owner\Cookies\7AUH2K6C.txt [ /ad.yieldmanager.com ]

    Trace.Known Threat Sources
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\Local Settings\Temporary Internet Files\Content.IE5\44V7OXI2\EN_heading[1].png [ cache:webfile ]
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\Local Settings\Temporary Internet Files\Content.IE5\01WW2CV5\iconREV[1].png [ cache:webfile ]
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\Local Settings\Temporary Internet Files\Content.IE5\01WW2CV5\Lebara_Logo[1].png [ cache:webfile ]
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\Local Settings\Temporary Internet Files\Content.IE5\42H6MFLV\lebaralogo[1].png [ cache:webfile ]
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\Local Settings\Temporary Internet Files\Content.IE5\IXZ8MNUO\EN_RH1[1].png [ cache:webfile ]

    Adware.Somoto
    C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\44V7OXI2\NOKIAFREEUNLOCKCALCULATOR_DOWNLOADER_BY_NOKIAFREEUNLOCKCALCULATOR[1].EXE

    Have you used Microsoft's scanner if so what do you think of it?

    http://www.microsoft.com/security/scanner/en-gb/default.aspx

    System Restore will not restore back, it is unticked allowing it to operate.
     
  12. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    I know about Microsoft's scanner - but have never used it as there are better scanners available like MalwareBytes and SuperAntiSpyware
    Download MalwareBytes - follow suggestions in post # 10
     
  13. MichaelJD

    MichaelJD Thread Starter

    Joined:
    Jan 5, 2013
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    First Name:
    Michael
    Malwarebytes Anti-Malware (Trial) 1.70.0.1100
    www.malwarebytes.org
    Database version: v2013.01.08.09
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    HP_Owner :: PAVILION [administrator]
    Protection: Enabled
    08/01/2013 16:25:22
    mbam-log-2013-01-08 (16-25-22).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 269418
    Time elapsed: 8 minute(s), 3 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)

    This is only a 13 day trial to be use by Malwarebytes Anti-Malware ?
     
  14. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Once the trial peroid expires it will revert to the Free version - so keep it installed.

    As you have run System File Checker - run a hard drive test.
    SeaTools for DOS tutorial - ISO to CD
    http://knowledge.seagate.com/articles/en_US/FAQ/201271en
    SeaTools for DOS | Seagate
    http://www.seagate.com/support/inte...-electronics/ld25-series/seatools-dos-master/

    http://www.tacktech.com/display.cfm?ttid=287
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
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    This may or not be helpful with your start up problem, but.
    Post a Hjt log - to see what is running on your system.
    Hijack this 2.04
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Also post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
     
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