Windows XP stuck on Windows is starting up.

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rocker2462

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I can't DL sysinfo so a quick rundown on the computer and the problem. Dell optiplex gx260 with an additional 1 TB internal HD added with a PCI SATA card. The TB HD is used for storage of media files only. Music, movies, videos and pictures. The stock 40 GB HD has the OS and other assorted software on it. I shut the computer down last night and rebooted this morning and it's booting properly until it gets to the Windows is starting up page, that's where it freezes.:( I have not added any software or hardware to the computer so I don't think that's an issue. Any help or suggestions would be greatly appreciated.:) Thanks.
 

rocker2462

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Jun 19, 2011
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I did last known good configuration and got through and I'm on my desktop screen. I clicked start button to open firefox and nothing. Mouse has hourglass and seems to be frozen on that screen now.
 

Phantom010

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You can try a Clean Boot (2 pages) procedure to hopefully isolate a faulty application. Run it for both Services and Startup items.
 

rocker2462

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No, and now it seems to be freezing on Windows is starting up page in Safe Mode. What is going on with this computer?
 

blues_harp28

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Has the above happened since you installed the 1 TB internal HD?

I'd check inside the Pc.
Remove any dust - do not use a vacumm cleaner, too much static.
Check that all fans are free of dust and will rotate.

Remove Ram - Video cards etc and then Reseat in the slots.
But first - clean the copper connections of the Ram - Video cards with a pencil eraser.
If more than one Ram stick - use just one at a time, as a test.

Put the case back on the Pc - and see if it will boot to the desktop.
 

rocker2462

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Jun 19, 2011
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No, the 1TB HD has been in there for close to 2 years. Will try your suggestions now and post results when finished, thanks.
 

rocker2462

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Jun 19, 2011
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Cleaned dust out and both fans are working, removed both memory sticks and cleaned then installed 1 stick and tried to boot, same result, freeze's on Windows is starting up page. Removed first memory stick and installed 2nd stick, tried to reboot and same results as above. Installed both sticks and same results, froze on Windows is starting up page. Do not have removable video card.
 

blues_harp28

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Do you have the Xp install Cd?

Boot from the Xp install Cd...when prompted press [R]
Choose Windows installation [typically by pressing [1]
When prompted for password.
Press Enter.
Type chkdsk /r
[note space after chkdsk]

When fininshed.
Type Exit
And press Enter.
 

rocker2462

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Jun 19, 2011
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129
I don't have an XP cd, it was on the computer when I bought it a couple years ago.
 
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