Windows XP User Account Problem

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bananabandit

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Joined
Apr 1, 2008
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3
Am running Windows XP SP2

One of the user accounts is acting up. It won't let us change the background or any personal settings. The whole account is acting messed up. The taskbar looks like it's from windows 95 or something and the start menu is all grey and missing sections. Also, the internet (Internet explorer 7) refuses to accept new settings and always starts up to the onetime page.

Can't delete account and make new one as the problem just moves on to the user account made before the one you are deleting!!

Any help would be appreciated =)
 
Joined
Aug 7, 2007
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9,028
Did you follow the steps in this MS article?
How to copy data from a corrupted user profile to a new profile
Note: You must sign in at least once to the New Account before you can copy the old profile, as the account folder is not created until it is signed into.
After copying the files, click on the New_Username folder, then click on the folder named Old_Username's Documents. Double click the Desktop.ini file, and change the line Owner=Old_Username to Owner=New_Username
Note that you will have to redo any customizations, i.e. wallpaper, colors, Folder Options, Cursors, etc.
Desktop.ini is a hidden file but if you followed the steps in the MS article your system should be set to display it.

Make sure you DO NOT copy the 3 ntuser files -- those are the ones with the corrupt settings.

HTH

Jerry
 
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